Role: Salesforce Administrator
FLSA: Full Time | Exempt | Salaried | Remote
Reports to: Director of RevOps
Trustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm. Trustwell, headquartered in Beaverton Oregon, is nationally recognized as the leading developer of nutritional analysis and labeling software and databases for top food manufacturers, food professionals, and dietitians for over 35 years. A private-equity backed company, we are looking for talented professionals to join our team and help contribute to the future success of our organization.
Scope of Position: We are seeking a highly motivated and detail-oriented Salesforce Administrator to join our team. The Salesforce Administrator will be responsible for managing and optimizing our Salesforce platform to support business operations, enhance user productivity, and ensure data integrity. This role requires a mix of technical expertise, analytical skills, and the ability to collaborate with various stakeholders across the organization.
Essential Duties & Responsibilities including but not limited to:
- Platform Management: Administer and maintain the Salesforce platform, including user setup, roles, profiles, permissions, and security settings.
- Customization and Configuration: Design and implement custom objects, fields, workflows, page layouts, validation rules, and other Salesforce features to meet business needs.
- Data Management: Maintain data integrity and hygiene through regular audits, data imports/exports, and deduplication efforts.
- Process Automation: Create and manage automations using tools like Process Builder, Flow, and Apex triggers (if applicable).
- Support and Training: Provide support to end-users, troubleshoot issues, and deliver training sessions to ensure adoption and proper usage of Salesforce.
- Reporting and Analytics: Develop and maintain reports, dashboards, and data visualizations to provide actionable insights for stakeholders.
- System Integrations: Collaborate with IT and external vendors to manage integrations with other systems and tools, ensuring seamless data flow and functionality.
- Documentation: Document system configurations, customizations, and administrative processes to maintain a knowledge base.
- Compliance: Ensure adherence to data governance, security policies, and compliance standards (e.g., GDPR, CCPA).
- Other duties as assigned and/or directed
Required Skills/Abilities:
- Proficiency in Salesforce features and tools, including Flow, Process Builder, and SOQL.
- Strong understanding of Salesforce data model, security, and sharing rules.
- Experience with third-party applications and integrations via Salesforce AppExchange or APIs.
- Excellent problem-solving skills and attention to detail.
- Strong interpersonal and communication skills, with the ability to translate technical concepts into business language.
- Experience with marketing automation and sales engagement tools.
- Knowledge of Agile methodologies and project management tools.
Education/Experience:
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field, required.
- Salesforce Administrator Certification (e.g., Salesforce Certified Administrator) required; advanced certifications (e.g., Advanced Administrator, Platform App Builder) are a plus.
- 2+ years of experience as a Salesforce Administrator or in a related role, required.
Total Rewards Package:
- Full healthcare benefits, including medical, dental, and vision.
- Supplemental benefits, including STD, LTD, HSA, 401k, etc.
- Responsible Time Off (PTO) + Holiday Pay
- Excellent culture, growth opportunities, plus much more...
- Bonus Opportunity
What to expect - the Hiring Process!
- Interview with Human Resources
- Interview with Director of RevOps
- Interview with Chief Revenue Officer
- Potential Peer Interview & Hiring Assessment
- Offer of Employment (Background Screening/References)
Hiring Eligibility: This is a fully remote position open to candidates located anywhere within the United States. Eligibility to work remotely is subject to company policy and applicable state laws. Candidates must have work authorization to work for any U.S. based employer. Please note that certain benefits, taxes, or employment terms may vary by state.
Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resources team. #LI-DG1
Acceptable Background and References Required; Upon any conditional offers made by Trustwell.
Equal Opportunity Employer/ DFWP/ Affirmative Action
