Job Summary
The fulfillment supervisor acts as an intermediary between the field workers and the management office to ensure effective communication. In addition, they are responsible for any problems or conflicts that may arise at a job. It is their responsibility to ensure smooth deliveries, installs while being productive and cost efficient.
Our goal and success of this position is for one person to take full responsibility.
Ensure completion once the install is assigned to the install team, if the crew didn’t complete the job that day it should the responsibility of the Fulfillment Manager to put it on schedule to be completed.
Job Entails:
· Truck Routing
· Culinary Install crews – manage and schedule
· Fleet Management
· Providing pricing for Install or Delivery Jobs
· Reviewing and creating process to enhance workflows
· 3rd party crews and installers when necessary
Long term:
· All USA crews
Installs
· Review scope of week needed.
· Review manpower and number of days needed.
· See if there is any equipment needed for the crew to do the job
· If its not a GC project be sure to schedule the delivery (+ removal of garbage)
· Find installers (outsourced) in different areas
· Discuss with PM and crew scope of work
Deliveries
Scheduling all inside deliveries orders which entails the following.
· Review dashboard with all inside deliveries
o Schedule on calendar either with customer directly or with salesperson
§ Consolidate locations accordingly.
§ Be sure to check pallet count to fit on the truck
§ Consider timing and manpower per delivery (ex: large items going downstairs, building shelves takes a lot of time)
· Schedule pick up with the warehouse.
o Send ticket to warehouse with items being picked up
· Being in touch with Ryder regarding maintenance.
· Discuss with SP scope of work
· Figuring out deliveries based on size, place, and if items need to go by van
· Van vs. truck – when to send crew with van or other vehicle
· Dress code – even for temporary helpers. Professional, work boots, never in sweatpants, hard hats, gloves etc.
Employees
· Meetings and appreciation
· review time clock daily
· review spending habits
Basic responsibilities Summary:
· Crew Scheduling
· Scheduling Inside Deliveries
· Review each inside delivery and install prior to schedule date.
· Assign proper team and routes for each delivery/project.
· Manage team’s time and efficiency and set timeline expectations
· Review plans with sales team and project managers prior to install
· Add crews when needed
· Divide crew based on what they’re good at
· Weekly team meeting and reporting to management
· Create a written guide and training manual for install.
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
Ability to Relocate:
- Spring Valley, NY 10977: Relocate before starting work (Required)
Work Location: In person
