Customer Solutions Representative - Collector - Jacksonville, FL - Starting March 2025

Ally Bank • United States • 2w ago

If you are skilled at customer service and love to help people find solutions, this may be a great fit for you! You'll be helping our customers while working in a fun team environment. You'll leave at the end of the day feeling like you made a difference. As an Ally team member, you'll be contacting Ally auto loan customers to remind them about late or missed payments, getting the facts about the reasons for delinquency and helping customers bring their accounts current by negotiating payment arrangements. We offer the respected history of a great brand and excellent benefits. The team receives extensive training with an emphasis on compliance, negotiating, and selling skills to ensure collection routines are consistent and based on industry best practices.

Training Class starts - March 3rd, 2025
Compensation - $23/hour + Monthly Incentives
Hybrid Work Environment - (3 days In-Office & 2 days Remote)
Work Schedule:
- 8am - 5pm Monday through Friday
- 12pm - 9pm one day per week
- 8am - 12pm one Saturday per month

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