Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
Join our team and redefine Xfinity’s multifamily experiences. We are looking for a passionate problem-solver to join the Multifamily product team to support our product portfolio.
Nearly a third of Comcast’s customers live in a multifamily environment, including apartment buildings, condominiums, dormitories, senior living facilities, and more. As the demands of our multifamily customers grow, we must respond with specific systems, interfaces, and services to meet their needs.
Job Description
Xfinity’s multifamily team is committed to accelerating subscriber growth, delivering great customer experiences through reliability, and building next-gen products.
On the Multifamily Product team, we enjoy our jobs and working together. We’ve included some of our values here. If you would like to work on a team like this, please apply.
This might be for you if you:
Some of the day to day will include:
building strong working relationships with key stakeholders within the Company, including business units, sales leaders, field sales personnel, field installation personnel, and engineering teams
Analytical - ability to identify, prioritize, and address customer pain points and systematically assess systems and processes to uncover inefficiencies, bottlenecks, or defects. Includes root cause analysis.
Cross-Functional Collaboration - working effectively with product teams, developers, designers, and other stakeholders to bring ideas to life
Persuasion & Influence - ability to present ideas in a compelling way, persuading stakeholders or customers to buy into new initiatives, product changes, or enhancements
Facilitation Skills - leading productive meetings, brainstorming sessions, and cross-functional collaboration efforts, ensuring all voices are heard, and consensus is reached.
Below is our list of preferred qualifications. We know that people with different skills and experiences can be successful in this role as well. For that reason, it is not necessary that you possess all these traits. If you are missing a few, please apply anyway.
Exceptional organizational and program management skills – be able to breakdown and track complex projects, to integrate input from multiple sources, and to identify and track dependencies across projects
About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.
Here's a look at just some of the perks and benefits we make available to our US-based employees:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:
*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*
Comcast is an EOE/Veterans/Disabled/LGBT employer.
- Medical & Dental
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
- Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
- Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Innovation; Customer Feedback; Product Roadmap
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years
