Overview
The Baggage Agent provides support to the Baggage Service Office and ensures Baggage Service Agents effectively assist customers with delayed, damaged or pilfered baggage.
SALARY: $19.75/hr. - The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits,
visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications: • Must be 18 years of age or older
• No prior experience required and on-the-job training provided
• No high school diploma, GED or college degree required
Preferred Qualifications: • One (1) year of prior work experience preferred
Responsibilities: • Determine flight departure times and connecting carriers based on customer tickets
• Screen all passengers transferring between airlines prior to placing baggage on the return belts
• Ensure baggage tags are correct
• Direct and assist passengers with short-checked bags
• Handle misplace or lost baggage claims and provide reports to carriers
• Evaluate customers' needs concerning airline locations
