Overview
In this challenging role the Project Manager oversees multiple parking operations of a 24 hours/7 days a week garage and supervising multiple cashiers. This is a salaried exempt position.
Salary Range: $55k - $60k
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management
Essential Functions:
- Train and develop 10+ attendants. Schedule employees to ensure that all breaks are provided. Make recommendations to the Operation Manager on progressive discipline and manage the employee’s performance evaluations.
- Maintain and perform light repairs of the revenue control system. Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.
- Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.
- Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.
- Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.
- Implement Company safety programs to ensure compliance of safety regulations.
- Report all incidents and client concerns and requests to the Operation Manager.
- Ensure facilities are clean projecting a positive image of the Company.
- Handle special projects assigned by the Operation Manager or Branch Manager.
- Maintain monthly & daily parking audit program as set within the Standard Operating Procedures.
Qualifications:
- Bachelor’s degree.
- Must have a minimum of three (3) years related experience. Work experience in the parking industry preferred.
- Excellent verbal and written English communication skills.
- Excellent customer service skills.
- Proficient with Windows, Excel, Word and Lotus Notes.
- Excellent leadership skills.
