Discover. A brighter future. With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: What You’ll Do Responsible for managing external communications functions, including media relations, business team support, social media engagement, executive communications, conference and event support, market and industry research, media monitoring and creation of direct content. Oversees daily media coverage, coordinates agency activities, manages key vendor relationships and works directly with company's marketing teams on directing public relations initiatives and campaigns. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. How You’ll Do It Develops and leads public relations initiatives while providing PR counsel for banking and payments businesses. Compiles competitive marketplace intelligence, monitors daily news within each industry, develops project timelines and manages public relations efforts that support business unit goals. Continually provides proactive PR ideas to generate positive visibility and awareness. Attends briefings with marketing teams and helps prepare press releases, key messages, and question and answer documents. Meets with external public relations agencies to keep projects organized and on track. Conducts and oversees media outreach and research for each supported business unit. Fields calls from reporters and proactively pitches story angles for products and services and takes the lead with the preparation of documents for spokespersons to use in media interviews. Ensures all reporter deadlines are met. Reviews article databases, writes evaluations of coverage, and provides PR coaching to company spokespeople. Monitors daily media coverage and helps compile a list for distribution throughout the company. Leads strategy and communication with key department vendors, including vendor supervision and contract processing. Writes drafts of the plans including timelines and checklists and ensures the entire department understands deliverables and next steps. Attends internal team meetings to discuss public relations plans. Qualifications You’ll Need The Basics Bachelors in Communications or related 4+ years in Journalist, PR agency account representative, Communications coordinator, or related experience In lieu of education, 8+ years of Public Relations Agency or related corporate environment, Journalism, or related experience Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. Occasionally move about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally.; Ability to communicate in written form. Travel up to 10% of the time. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. Application Deadline: The application window for this position is anticipated to close on Jan-15-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $67,000.00 to $113,000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at mydiscoverbenefits.com. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. Discover is a great place to work and our employees are why. You’ll find yourself collaborating with some of the industry’s smartest and most reliable professionals; who reward dedication, value innovation and support growth. At Discover, you can be a reason millions of consumers spend smarter and manage debt better. We are all about people and whatever your background, experience, or goals, you'll find something different here!
