At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.
JOB SUMMARY:
Trane in Orlando, FL is hiring for a Turnkey Account Manager to join our Contracting team. You will work in unison with our Services Account Managers, and will be responsible for identifying, developing, estimating, and driving turnkey contracting projects in Central and North Florida. We are looking for someone with significant mechanical contractor experience and a high-level competency in mechanical contracting project development along with sales experience. To be successful this role will be required to build, maintain, and leverage customer relationships to maximize account penetration and customer retention with building owner accounts.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.
- Ability to build relationships and work within a team.
- Utilizes Account management process to identify key customers and to develop specific action plans to grow identified accounts.
- Identifies potential opportunities with existing and new customers.
- Project Development and Estimation.
- Converts leads into opportunities by assigning the appropriate sales process, identifying the required sales team members, making assignments, and communicating the next steps in the process.
- Gathers or validates preliminary information and performs facility walkthrough or other commitment.
- Determines project needs, constraints, and responsibilities to meet all of the customer’s facility requirements.
- Develops, evaluates, and discusses possible solutions with customer.
- Selects, prices, and integrates equipment, controls, and services for each project.
- Prepares, finalizes, and reviews preliminary proposal.
- Validates the preliminary offering with customer.
- Determines proposal price and selling strategy.
- Prepares and reviews contract terms and conditions using standard Trane contract templates when applicable.
- Presents the proposal to the customer.
- Follows up with buying influences.
- Prepares transition documents and communicates project readiness for assignment to operations team.
- Resolves major deviations from scope with team after Project Scope Validation.
- Develops and executes an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership.
- Provides total account business reports and annual forecasts.
- Provides knowledge and consultation in the form of developing facility-related solutions for the customer’s problems, including financial and performance-based considerations.
- Consistently ascertains customer needs and current market opportunities. Assembles and coordinates project team as needed for customers and projects.
- Assesses target markets to analyze potential opportunity.
- Relates customer’s needs to the appropriate people in the office.
- Flexibility to work outside normal work hours, as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in engineering or significant mechanical contractor experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver’s License, Proof of personal insurance
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk, sit, and use hands to operate computer keyboard, and telephone. The employee is occasionally required to stand; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position works in a typical office environment with visits to other offices, plants, and job sites. Frequent outdoor travel is required to visit customers. During visits to job sites, the employee is occasionally exposed to moving mechanical parts, extreme heat, and risk of electrical shock. The noise level in the work environment is usually moderate.
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.