Overview
The Ambassador Customer Assistant provides assistance and information to Airport passengers.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits,
visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications: • Must be 21 years of age or older
• No high school diploma, GED or college degree required
• No experience required and on the job training provided
$15 BIWEEKLY PAY
Preferred Qualifications: • One (1) year of customer service or similar work experience preferred
Responsibilities: • Act as a Welcome Ambassador for arriving passengers
• Greet and engage with passengers in and around the terminal area to offer informational assistance
• Communicate effectively with passengers regarding airport and airline services available
• Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
• Escort unaccompanied minors
• Assist with baggage as required
• Monitor and enforce carry-on baggage size requirements
• Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
• Provide assistance to passengers using kiosks to check-in
• Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
• Transfer and distribute wheelchairs as needed
• Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
• Report hazards and incidents encountered in daily operation
• Follow safety precautions at all times
A good job for someone just entering the workforce or returning to the workforce .
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.