What does a successful Event Coordinator do at Fiserv?
A successful Event Coordinator at Fiserv orchestrates seamless services, schedule reservations, manages room configurations, coordinates food service catering, handles audio-visual requirements, copy/print support and ensures efficient operation of the Client Experience Center (CEC) and conference rooms. This role ensures the delivery of exceptional client experiences, aligning with Fiserv’s mission to meet clients where they are and facilitation engaging and impactful events.
What you will do:
Manage and update the scheduling system, Briefing Edge and utilize food and beverage tool, Bento and also training users on both tools.
Collaborate with the meeting hosts/requestors to produce successful meetings and events. Details and reviews every request / requirement to ensure hosts expectations are met.
Manage and resolve conflicts between requestors seeking to reserve space within the CEC, confirming scheduled room reservations and indicating when precedent reservations may result in relocation or rescheduling.
Schedule and coordinate pre-arranged security badging and baggage handling arrangements to enhance initial client impression.
Provide building tours when requested.
Conduct daily meetings to review the details and requirements for upcoming meetings/events with Facilities support team. Provide day of assistance where needed and ensures that details and meeting requests are up to the standard of service prior to the start of the meeting/event.
What you will need to have:
Associate’s Degree in relevant field or an equivalent combination of education, work and/or or military experience
1+ years of hospitality and/or events experience
Important Info about this role:
At Fiserv, we prioritize diversity and inclusion in our workforce. We invite all qualified individuals to apply and join us in crafting unforgettable events that illustrate our commitment to innovation in financial services.
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