Position Title: Microsoft Subject Matter Expert (SME)
Location: Remote with HQ and Federal sites as needed
Employment Type: Full-Time
Clearance Requirement: Security Clearance Level: Public Trust/Secret
About the Role
SHB Technology is seeking a seasoned Microsoft Subject Matter Expert (SME) with extensive experience working in large federal enterprises. The ideal candidate will have deep expertise across multiple Microsoft platforms, including Microsoft Defender for Endpoint, Antivirus, Intune, and Endpoint Management. You will play a critical role in supporting federal agency clients by providing technical leadership, implementing enterprise solutions, and ensuring compliance with federal standards.
About SHB Technology
SHB Technology is an award-winning IT and cybersecurity company providing cutting-edge solutions to federal agencies and commercial enterprises. As a Small Disadvantaged Business (SDB) and industry leader, we specialize in enterprise IT support, cloud computing, cybersecurity, and endpoint management. SHB has been recognized for its innovation and excellence, including the prestigious 2024 NIH Director's Award and multiple honors from NASA and federal agencies. Join SHB to work at the forefront of technology and drive impactful solutions for federal partners.
Key Responsibilities
- Technical Leadership:
- Serve as the primary expert and technical advisor for Microsoft platforms within large-scale federal enterprises.
- Provide strategic guidance on deploying, configuring, and optimizing Microsoft Defender for Endpoint, Antivirus, Intune, and Endpoint Management solutions.
- System Design and Implementation:
- Lead the design, configuration, and deployment of Microsoft technologies to support federal clients' operational and cybersecurity goals.
- Implement Zero Trust architecture strategies leveraging Microsoft tools to enhance endpoint security and management.
- Operations and Support:
- Oversee day-to-day operations of Microsoft-based platforms in large-scale, distributed federal environments.
- Diagnose, troubleshoot, and resolve issues related to Microsoft Defender, Intune, and other related technologies.
- Collaborate with federal IT teams to establish efficient endpoint management workflows.
- Compliance and Governance:
- Ensure solutions comply with federal standards, such as FISMA, NIST, and FedRAMP.
- Support audits and prepare documentation demonstrating adherence to compliance requirements.
- Training and Knowledge Sharing:
- Provide training and mentorship to federal IT staff on the effective use of Microsoft technologies.
- Develop documentation, playbooks, and best practices for system management and security.
Required Qualifications
- Education:
- Master’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Experience:
- Minimum 15 years of experience working with Microsoft enterprise platforms, with at least 10 years in federal environments.
- Proven experience deploying and managing Microsoft Defender for Endpoint, Antivirus, Intune, and Endpoint Management in large-scale environments.
- Strong understanding of federal IT ecosystems, including experience with federal agencies like NIH, HHS, FDA, or other large-scale government organizations.
- Technical Skills:
- Expertise in Microsoft 365 security and compliance features.
- Deep knowledge of Zero Trust architecture and its application in federal enterprises.
- Familiarity with PowerShell scripting, automation tools, and endpoint management best practices.
- Soft Skills:
- Strong communication and interpersonal skills to interact with federal agency leadership and technical teams.
- Ability to translate technical requirements into actionable strategies for diverse stakeholders.
Preferred Qualifications
- Microsoft certifications at the expert level, such as:
- Microsoft Certified: Security Operations Analyst Associate
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Endpoint Administrator Expert
- Microsoft Certified: Azure Security Engineer Associate
- Microsoft Certified: Microsoft 365 Security Administrator Expert
- Familiarity with Azure Active Directory and other Microsoft cloud solutions.
- Previous experience with federal IT modernization initiatives, such as implementing cloud-based endpoint management solutions.
Preference may be given if you live in a HUBZone Area (go to https://maps.certify.sba.gov/hubzone/map to check your status) which is a United States Small Business Administration (SBA) program for small companies that operate and employ people in Historically Underutilized Business Zones (HUBZone).
SHB Technology, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Job Type: Full-time
Pay: $132,845.00 - $175,428.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Compensation Package:
Schedule:
People with a criminal record are encouraged to apply
Education:
Experience:
- specialized experience in federal environments: 10 years (Preferred)
- deploying and managing endpoints for federal agencies: 10 years (Preferred)
License/Certification:
- Microsoft Certified: Endpoint Administrator Expert (Required)
- Microsoft Certified: Azure Security Engineer Associate (Preferred)
Ability to Commute:
- Baltimore, MD 21202 (Preferred)
Work Location: Hybrid remote in Baltimore, MD 21202
