What does a successful Enterprise Sales Support Manager do?
The Enterprise Sales Support Manager will collaborate with our Financial Institution client/s to guide, share know-how, develop and implement new Enterprise acquiring clients, including Large Corporates, Government bodies, PSPs, ISVs and other large-scale relationships in the Spanish payments market.
What you will do:
- In the early stages, collaborate internally and with the client/s to re-visit/re-define their Enterprise go-to-market and sales process: segmentation, verticalized offering, design appropriate pricing strategies and understand the competitor and prospect landscape
- Establish and manage a clearly defined engagement model including (a) a common understanding of goals and performance measurement, (b) regular review process (at least weekly) and (c) a structured communications / training methodology for product launches.
- Support the Corporate and Institutional sales network, as well as the acquiring business leads, within our client/s organization in Spain, by delivering excellent product and operational pre-sale support, acquiring ecosystem product, technical and operational guidance and, in general, help the client in leveraging Fiserv’s extensive experience and products in the Enterprise acquiring market in Europe and beyond.
- Collaborate with Client teams to ensure that the sales pipeline comply with all business expectations including the following:
- Targeting right vertical mix of appropriately sized accounts
- Pipeline activity turning over quickly enough in line with ambitious revenue plans
- Be proactive and innovative in prospecting and forming key relationships through existing contacts, client stakeholders, industry forums & seminars, customer new product launches, Fiserv success stories, etc.
- Engage proactively with the entire Fiserv team to gain the specific support required to prospect for identified opportunities.
What you will need to have:
- 8+ years’ experience in a Senior Enterprise Sales Manager and/or Product Sales role in the merchant acquiring industry (Payment schemes, Alternative Payment Methods, processors, acquirers, wallets, gateways/PSPs, etc.).
- 2+ years’ experience in more specific payment service sales/product management role, such as DCC, multi-currency, tokenization, ecommerce gateway and/or PSPs, ECR payment software, is desirable.
- Experience in operating effectively in a multi-national organization (like Fiserv) or a bank, using all available resources in an effective and timely manner.
- Strong communication and influencing skills, at all levels of an organisation, including the willingness and competence required to educate and closely support other Sales peers throughout the prospecting, negotiation and closure of complex, long-cycle sales opportunities.
- Bachelor’s (or equivalent) degree in business administration, economics, marketing or IT.
- Excellent verbal and written communication both in Spanish and in English.
- Good competence level of PowerPoint, Excel and equivalent tools.
R-10352028