What does a successful Sales Director do at Fiserv?
Lead. Empower. Transform. Are you a visionary leader with a passion for driving growth and creating impact? As a Sales Director at Fiserv, you’ll lead a team of high-performing Sales Professionals partnering with Community Financial Institutions and focused on delivering predictable and profitable sales success in the SMB market. This isn’t just a job—it’s an opportunity to shape strategy, mentor talent, and play a pivotal role in empowering businesses across the Louisiana/Mississippi regions of the United States.
If you thrive in a dynamic, fast-paced environment and are driven by the challenge of leading from the front, this leadership role is your perfect next step.
Why Choose Fiserv? We don’t just deliver technology; we create solutions that redefine commerce. With Clover, we’ve built a trusted platform that’s powering over 700,000 merchants worldwide and processed over $330 billion in card transactions in 2024.
We’re not here to simply sell; we’re here to empower businesses with tools to succeed. As the world’s largest merchant acquirer, you’ll have the resources, reputation, and technology to make a real difference.
What you will do:
- Drive Success: Execute and optimize the sales plan while proactively building and managing a high-impact sales pipeline.
- Strategic Leadership: Assign clients, territories, and sales targets to your team, ensuring alignment with organizational goals and surpassing expectations.
- Team Development: Inspire, motivate, and mentor your sales team to achieve excellence. Assess performance, provide actionable feedback, and implement tailored action plans to elevate results.
- Sales Excellence: Define and execute innovative sales strategies and tactics to maximize new merchant sales and add-on revenue opportunities.
- Hands-On Leadership: Actively manage and guide your team through every phase of the sales lifecycle—from lead generation to nurturing opportunities, closing deals, and activating new merchants.
- Problem-Solving Expertise: Eliminate roadblocks in high-value opportunities and provide the guidance needed to secure wins.
- Data-Driven Insights: Produce and analyze key management reports, including sales forecasts, pipeline analysis, and productivity metrics, ensuring Salesforce.com data accuracy.
- Thought Leadership: Share market and industry insights to keep your team ahead of the curve.
What you will need to have:
- Proven Track Record: At least 5+ years of success selling merchant acquiring solutions to SMB clients, consistently exceeding targets and driving market share expansion.
- Leadership Excellence: A minimum of 3+ years’ experience building and managing high-performing sales teams in a fast-paced, results-driven environment.
- Hunter Mentality: A relentless drive to identify opportunities, secure wins, and push boundaries to achieve extraordinary results.
- Field Expertise: Willingness to spend at least 50% of your time in the field, guiding your sales executives and building strong, lasting client relationships.
What would be great to have:
- Experience working with Community Banks, Credit Unions, or financial institution partnerships.
- 1+ years of experience developing a plan to effectively build pipeline and generate top-line revenue growth.
- 2+ years of experience in a quota-driven, self-sourcing sales environment for small to medium-sized clients.
- Proven track record of coaching and training teams on optimizing margins and profitability for RFPs and deal presentations.
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