Overview
This position supports the credit card and Travel & Expense program within the Enterprise Service Center (ESC). This position provides service and analytical support in their interactions with Operations and other internal stakeholders; ensures that software and other tools are available and functional to efficiently and effectively process and post employee reimbursements; support banking and credit card programs; configures and optimizes all related systems; ensures that process flows and accountabilities are followed to maintain strong internal controls and safeguard the assets of ABM Industries; prepares managerial reports and resolves expense issues as necessary; functions as a primary point of contact for the company T&E program; helps ensure that appropriate time and expense related training is provided; monitors compliance with policies, procedures, and other reimbursable expenses; and supports process improvement efforts.
Job Responsibilities:
- Maintain a culture of service. This culture includes developing and maintaining relationships with the field operations teams, collections team counterparts in the ESC, and stakeholders and partners in Procurement, FP&A, IT, HR, Internal Audit, and others. Enable two-way communication and a feedback loop to optimize process outcomes
- Support the review and analysis of systems, policies, and procedures, to ensure adherence to company guidelines
- Support T&E process and system implementations
- Produce reports and other data visualizations as necessary for all discretionary spending
- Work with the involved areas to identify and resolve T&E reimbursement issues
- Perform routine audits of submitted expenses for compliance with company protocols
- Address stakeholder issues as submitted through the Service Now Portal
- Knowledgeable of end-to-end processing requirements for T&E reimbursements
- Post regular T&E reimbursements for domestic and international employees
- Support International locations to ensure consistent practices
- Ad hoc reporting as needed
Minimum Requirements:
- 2+ years of experience focused on T&E governance and company credit card program maintenance
- Experience in working with an ERP i.e., JDE/Oracle experience preferred
- Excellent Excel Skills
- Bachelor’s Degree in Accounting or related discipline preferred
- Ability to analyze, solve problems, and adapt to changing organizational and operational needs
- Ability to work collaboratively with all departments
- Excellent communication and interpersonal skills with the ability to interface comfortably at all levels both internally and externally
- Ability to nurture and work in a fast-paced, team-oriented environment; strong emphasis on team building through training, coaching, and mentoring
- Flexible; ability to adapt to changing priorities and multiple tasks A high level of attention to detail is required in managing analytical tasks
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management