Compensation Range:
Hourly: $27.85 - $36.20
Position Summary
With general supervision, the Military Enrollment Outreach Specialist champions the growth for National University’s California Military Bases and community military/veteran outreach to grow university enrollments and brand awareness. Plans and implements outreach strategies and actions, as well as represents the University to California Base commands, veterans’ events and is called on by the Workforce Education National military team as needed to cover events in San Diego. They will work in coordination with Campus Operations, to ensure approval and coordination has been conducted for any approvals from the Education Officers on each base.
Essential Functions:
- Coordinates events through base leaders and networking contacts from the community.
- Set up tables, presentations and follow up with both the partners after the event to discuss the success of the events.
- When the event is on the base, they will meet with the Education Officer and discuss the success of the event.
- Work closely with the Director of Military Enrollment and strategize events based on military base needs that are stated in National Universities Memorandum of Understanding for each California Base.
- Collaborate with faculty to invite them to the events that impact their programs.
- Implement, attend, and manage recruitment activities such as education fairs, open house/information sessions, tuition assistance briefs, reserve weekends and prospective student meetings.
- Builds and improves company image and seeks methods to further promote University awareness.
- Informs and meet with leadership on outreach and military events for planning direction.
- Documents and tracks outreach efforts on Client Relationship Management (CRM) and other scheduling software (Salesforce and Monday.com) for planning and reporting purposes.
- Plans, organizes, and manages internal procedures and resources to ensure the proper recording of data and the successful obtaining of lead generation, outreach, and meeting of partnership goals.
- Track mileage and expenses, reconcile twice a month.
- Document all interactions in Salesforce
- Completes the Department of Defense, PsyArmor, military benefits, including Tuition Assistance, GI Bill benefits, Scholarship’s, and Federal and state funding.
- Responsible for knowing the policies and all program information.
- Work with the on-location Education service officers (ESO) to relay information from the Ed Office back to NU.
- Work with ESO and campus ops to ensure students have access to the bases to attend classes.
- Other duties as assigned.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
- Bachelor’s degree required or equivalent combination of education and experience
- Minimum of three (3) to five (5) years of experience in higher education, community college, admissions, or business development, required.
- Experience in higher education is strongly preferred.
- Experience working in a technology-driven enterprise preferred.
- All skills, abilities and education will be considered for minimum qualifications.
- Pass a background check to have access to military bases.
Competencies/Technical/Functional Skills:
- Professional demeanor, engagement and courtesy to all potential military students and engagement/event contacts.
- Exceptional community relations skills, ability to represent the University and help build public understanding of the University’s brand, values, and capabilities especially related to workforce development.
- Superior interpersonal skills with the ability to project professional competence, leadership capability and personal maturity with a wide range of individuals in a diverse community.
- A flexible and creative thinker able to find and create opportunities for leading generations.
- An independent, strategic thinker with good judgment, sensitivity, and common sense. Commitment to diversity and equality.
- Self-motivated, outgoing and results oriented; ability and desire to set and reach achieving measurable and challenging goals to support organizational success.
- Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners, and/or external partners to accomplish business objectives.
- Ability to effectively communicate and build strong working relationships both written and verbal.
- Proven ability to work cooperatively and sensitively with individuals from diverse cultures, ethnic groups, lifestyles, and backgrounds.
- Excellent public speaking skills with ability to present to groups both virtual and in-person on academic programs and partnership benefits.
- Intermediate to advanced use of computers and Microsoft Office Suite Applications such as SharePoint, Word, Excel, PowerPoint, Outlook.
- Proficiency with Salesforce CRM.
- Compliant with all Department of Defense and all Military base Memorandum of Understanding.
- Must have a valid driver’s license, and reliable transportation.
Location: Hybrid (San Diego)
Travel: Frequent Travel Required; up to 70% for employer/partnership cultivation and participation in partnership and system-wide events as a representative of National University.
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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.
National University offers an opportunity to work in an innovative environment that supports diversity.
National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people cometogether to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.
