In this role, you will:- Analyze and present recommendations for resolving more complex situations and exercise some independent judgment while developing of understanding of policies, procedures and compliance regulations
- Review complex currency transaction reports
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Effectively communicate with internal partners to meet established goals
- Consult with management for more complex issues to assist with appropriate course of required action
- Research and resolve moderately complex operational tasks, accountable for entire process from receipt of work to resolution and closure to include originating source documents, data adherence to regulations, processing payments, resolve discrepancies and process unique rejects or exceptions
- Escalate and resolve issues in a timely manner
- Research and analyze information, using appropriate systems, to identify reportable transactions in accordance with regulations
- Review and analyze inquiries and operational challenges that require research, evaluation
- Work under close supervision, follow established procedures, identify opportunities to determine appropriate course of action within defined scope of responsibility
- Assist with new initiatives as needed
- Identify, assess, and mitigate operational risks
- Identity process improvements including trends
- Work in a fast paced production environment
Required Qualifications:2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- Must be able to perform in a fast paced production based role
- experience with CTRs, AML, and the Bank Secrecy Act
- Retail branch/fraud experience
- Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
- Ability to exercise independent judgment to identify and resolve problems
- Ability to interact with integrity and a high level of professionalism with all levels of employees including management
- Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
- Ability to work effectively in an individual and team environment, across all organizational levels, where flexibility, collaboration, and adaptability are important
- Advanced organizational skills with high attention to detail and accuracy
- Experience researching, and analyzing, confidential information including transaction data
- Excellent verbal, written, and interpersonal communication skills
- Experience with Currency Transaction Reporting processes and procedures
- Experience navigating multiple computer system windows and applications
- Proficient Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
- Proficient in Actimize, Electronic Journal, Hogan, Operations Image Browser, and Relational History skills
Job Expectations:- Adhere to standards outlined with written policy as well as applicable State and Federal regulations
- This position is not eligible for Visa sponsorship
- Willingness to work on-site at stated location on the job opening
- Expected to work on site for duration of training
- Work shift: 40 hours a week; Monday-Friday; Start time between 7:00 AM to 8:00 AM AZ Time and 6:00 AM to 8:00 AM AZ Time during daylight savings (Subject to change based off business need)
Location: 2800 S Price Road, Chandler, AZ 85286
Posting End Date: 14 Mar 2025
*Job posting may come down early due to volume of applicants. We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
