Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Corporate Vendor Management at Charles Schwab & Co. is responsible for implementing a firm-wide, end-to-end vendor management process to maximize vendor performance and value. Corporate Vendor Management is responsible for the sourcing, onboarding, risk assessment, monitoring and offboarding of third-parties; and assists Schwab in meeting regulatory and compliance requirements.
The CVM Strategic Projects team is currently seeking a Senior Manager, CVM Projects Delivery Lead. This role will provide leadership for key transformational initiatives through the development and execution of projects, process improvement, technology, and organizational change management. The Strategic Projects team is responsible for leading Corporate Vendor Management (CVM) transformational projects and programs that result in the advancement of core CVM capabilities. Initiatives range from implementing solutions that enable Schwab business partners to move quickly on their objectives to leading our CVM partners through technology and process optimization journeys.
What you have
- Highly motivated, delivery oriented, organized approach with demonstrated leadership abilities
- Demonstrated ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace
- Flexible and adaptable in handling/implementing change and understands how change will impact the team, internal Business Partners and vendors
- Ability to translate business needs into business requirements and technical specifications and solutions
- Capability to manage a dynamic workload, aligning with business partners on priorities and deliverable dates
- 8+ years of project management experience, managing multiple large, complex and cross functional projects, with emphasis on product development, systems, and technical environments of varying discipline (PMI, PMP Certification or Scrum Master Certification preferred)
- 8+ years of experience with project management tools and artifacts, including MS Project, Jira, Confluence, SharePoint, MS PowerPoint, status reports, etc.
- Strong analytical skills, ability to research problems, determine root causes and solutions
- BS/BA degree required, MBA preferred
What you'll do:
- Play an essential delivery and problem-solving role within Corporate Vendor Management (CVM) focused on project leadership, technology enablement, and process optimization.
- Quickly develop an expert understanding of the Corporate Vendor Management business and applications to best understand the full implications of system change from system development activities
- Be a solutions-oriented resource for the department, working with the various functional areas to determine system/process enhancements and automation opportunities to add scale to the vendor management lifecycle
- Project Leadership
- Accountable for defining, planning, orchestrating, and delivering a given strategic initiative including business, operational, and information technology deliverables
- Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
- Deftly navigate organizational structure/politics to influence program direction, decisions and delivery to achieve desired business outcomes.
- Acquire knowledge of business processes and supporting technologies to define project scope, lead cross-functional designs and ultimately realize the value of the initiative through successful delivery.
- End to end project planning and execution using project management best practices, developing integrated project plans with milestone management and interdependencies, risk management and resource planning. Including: Manage business and technical deliverables to the project timeline throughout the various project phases. Develop and document project plans, and schedules. Identify and document the roles, tasks, and responsibilities of the project team. Must have strong project management and project planning experience/knowledge with demonstrated ability to drive projects to successful completion
Organizational Change Management – Communications, Training, & Business Adoption
- Lead project teams to drive successful adoption of changes within CVM and key business partners.
- Deliver thoughtful, actionable messaging to business leaders. Effectively communicate messages at appropriate level of detail across all levels of the organization
Process Improvement
- Identify CVM opportunities for process improvement and efficiency. Work with CVM to design and implement plans to address identified opportunities
- Build cross-functional alliances and relationships to support complex processes; facilitate cross-functional calibration sessions to ensure alignment and consistency.
- Create and update workflow designs and written descriptions of processes to support reviews and gap analysis findings.
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
