Analyst 3, Data Analytics & Business Intelligence

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking a skilled and motivated Developer with 5 to 7 years of experience to join our team. The primary focus of this role will be on the generation of reports using SQL, relational databases, and visualization tools like Tableau. The ideal candidate will have a strong foundation in data modeling, data privacy, and segmentation, along with experience in ETL processes and ServiceNow reporting. This role requires excellent analytical, communication, and critical thinking skills to deliver high-quality, actionable insights to stakeholders.

Job Description

Core Responsibilities

• Design, develop, and maintain complex SQL queries and scripts for report generation.
• Work with relational databases, with a preference for experience in Postgres.
• Collaborate with cross-functional teams to understand reporting requirements and translate them into technical solutions.
• Develop and maintain Tableau dashboards and visualizations to present data insights effectively.
• Ensure data privacy and security by implementing proper data segmentation and access controls.
• Optimize and troubleshoot existing reports and data pipelines for performance and accuracy.
• Leverage ServiceNow for reporting purposes, including creating and customizing reports as needed.
• Participate in ETL processes to extract, transform, and load data from various sources.
• Analyze data trends and provide actionable insights to stakeholders.
• Document reporting processes, data models, and workflows for future reference.

Required Skills and Qualifications:

• 5 to 7 years of experience in report generation and data analysis.
• Strong proficiency in SQL and experience working with relational databases (Postgres is a plus).
• Knowledge of data modeling, data privacy, and data segmentation techniques.
• Hands-on experience with Tableau for developing dashboards and visualizations.
• Familiarity with ServiceNow, particularly in the context of reporting, is a plus.
• Understanding of ETL processes and tools is a plus.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills to collaborate with technical and non-technical stakeholders.
• Ability to think critically and provide innovative solutions to complex data challenges.

Preferred Qualifications:

• Service Now CMDB Experience is a plus
• Experience with other BI tools (e.g., Power BI, Looker) is a plus.
• Knowledge of scripting languages (e.g., Python, R) for data analysis is a plus.
• Familiarity with cloud platforms (e.g., AWS, Azure) and their data services is a plus.

Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years