Full TimeCharlotte, North CarolinaPosted 03/20/2025Business unit: Spectrum ReachAreas of interest: Billing Operations, Finance and Accounting, MediaRequisition Number: 2025-50062FGN135
The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners.
ESSENTIAL FUNCTIONS OF THE POSITION
Ensures a positive customer experience through the handling of support requests via email, chat and phone
Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts
Enforces company compliance and data integrity through the evaluation and approval of new client contracts
Supports related business initiatives
REQUIRED QUALIFICATIONS
Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems
Ability to effectively organize and prioritize
Provide strong customer service to clients and sales teams across the footprint
Ability to work collaboratively and independently; highly motivated and detail-oriented
Ability to work under pressure and meet deadlines
Ability to demonstrate superb follow through
Proficient in Microsoft applications
PREFERRED QUALIFICATIONS
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Familiarity with the advertising industry
EDUCATION
Bachelor’s degree in Marketing, Communications, Business, or related field or equivalent experience
FGN135 2025-50062 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
