Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Senior Vice President (SVP), People Experiences, Technology & Product will serve as the lead Human Resources Business Partner to the Technology &a Product Organization. The ideal candidate will lead the HR strategy and operations for a dynamic and rapidly evolving tech organization with a large global workforce and one that supports multiple business units like the Global Product Organization, the Global Technology Organization, Comcast Cybersecurity Organization, Wireless Network and Emerging Technology Organization, Reliability and Portfolio Management, and Comcast Technology Solutions. This senior leader should be a strategic thinker with a deep understanding of technology industry trends, exceptional leadership skills, and a proven track record in driving organizational change and talent management. This position will oversee a unique ecosystem that brings People, Project & Change Management, Business Intelligence, and Talent Management & Career Engagement together to fuel a culture of innovation. The role reports to the EVP HR C&P directly and indirectly to the President of Technology & Product.

Job Description

Core Responsibilities

• Strategic Partnership: Act as a trusted advisor to the President of Technology & Product and their direct reports on all people-related matters, including the development and implementation of HR strategies to support the business objectives of the Product & Technology organization through organizational design, workforce planning, reward and engagement initiatives, leadership development, change management, and labor and employee relations. 
• Talent Management: Using the established Plan of Record (POR) / tools / platforms and products of the company as a base line, lead talent management initiatives within the President of Technology & Product’s organization, including succession planning, performance management, talent reviews, and development programs to build a strong leadership pipeline and ensure a high-performing workforce.   
• Organizational Effectiveness: Partner with leaders to design and implement organizational structures, processes, and culture initiatives that optimize a focus on data-led decisioning with transparency, efficiency, collaboration, and employee engagement. 
• Workforce Planning: Collaborate with finance and business leaders to develop and execute workforce plans that align with business strategy and ensure the right talent is in place to achieve business objectives.  
• Change Management: Lead and support change management initiatives related to organizational restructuring, new technology implementations, and other business transformations, ensuring smooth transitions and minimizing disruption to the business. 
• Labor and Employee Relations: Provide guidance and counsel to managers on complex labor and employee relations issues, ensuring consistent application of company policies and procedures and minimizing risk to the organization.  Partner with Labor team on employee disputes and collective bargaining negotiations. 
• Performance Management: Drive the performance management process within the organization, ensuring alignment with company goals and providing coaching and support to managers on effective performance management practices. 
• Compensation and Benefits: Partner with the Compensation and Benefits team to ensure competitive compensation and benefits programs that attract and retain top talent. 
• HR Data Analysis and Reporting: Utilize HR data and analytics to identify trends, measure the effectiveness of HR programs, and provide insights to business leaders to inform decision-making. 
• Compliance: Ensure compliance with all applicable employment laws and regulations. 

Required Skills Sets

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s/Professional degree preferred.    
• Minimum of 15 + years of progressive HR experience; technology sector experience a plus.  
• Travel within U.S. to Comcast tech hubs and outside of the U.S. to Comcast operations in Europe and Asia. 
• Prior experience as a P&L HRBP of a large business unit is desirable. 
• Demonstrated experience supporting large, complex organizations with globally dispersed teams, preferably in the telecommunications, technology, or service industries. 
• Strong understanding of all HR functional areas, including talent management, organizational development, workforce planning, employee relations, compensation, and benefits. 
• Proven ability to build strong relationships with senior leaders and act as a trusted advisor. 
• Ability to act decisively and independently in situations requiring quick analysis and the application of sound judgement based on knowledge and past experience  
• Excellent communication, interpersonal, critical thinking and influencing skills. 
• Excellent strategic and analytical skills combined with creativity to produce innovative value propositions for Comcast 
• Experience with HRIS systems and HR tech stacks generally to influence and manage end use (as opposed to constructing architecture).  Workday is preferrable. 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job. 
• Own the customer experience - think and act in ways that put our customers first, provide them options for interacting with us across their lifecycle, and make them promoters of our people, products and services. 
• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences. 
• Win as a team - make big things happen by working together and being open to new ideas. 
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. 
• Drive results and growth. 
• Respect and promote inclusion.
• Do what's right for each other, our customers, investors, and our communities.

Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer.

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Change Management; Human Resources (HR); Business

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +