Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Program Manager do at Fiserv?

As a key leader in the innovative Merchant Solutions - Digital Solutions team, you will lead complex, multi-regional projects involving diverse technologies, teams, vendors, and clients. You will be accountable for delivering these projects on time, within budget, and scope, from initiation to closure.

This team is focused on delivering the Commerce Hub platform that delivers innovation through fast, simple integrations. With developer-friendly standards, unified APIs, and pre-certified integrations, Commerce Hub reduces development time and accelerates speed to market.

What you will do:

• Leverage your expertise in fundamental Program and Project Management across waterfall, agile, and blended methodologies, including scheduling, scope, change, financials, risk/issue management, budgeting, and managing globally distributed resources and efforts
• Understand the program from an end-to-end perspective – the what, the how, the when, and also the why
• Facilitate and lead communications to leadership, stakeholders, clients, and the broader team
• Interface with external clients, balancing their needs with team capabilities, and effectively manage challenging communications
• Interface and coordinate with internal teams and other program/project managers on cross functional initiatives
• Drive successful outcomes for our organization, teams and clients by firmly yet kindly holding accountability
• Contribute to process refinement, program growth, and improved outcomes

What you will need to have:

• 13+ years of progressive project and program management experience within large scale projects and organizations
• 13+ years of experience in Microsoft Suite, Atlassian Suite, Clarity, and other common Project Management toolsets
• 7+ years of experience building and maintaining stellar partnerships with external clients
• 7+ years of proven experience effectively managing change and quickly adapting to new situations, changes in direction, and altering priorities
• 7+ years of proven experience problem-solving skills from problem assessment to resolution
• Experience identifying risks and providing alternatives and contingency plans

• Bachelor’s Degree in a relevant field or equivalent experience, and/or equivalent military experience.

What would be great to have:

• PMP Certification or other formal Project Management education.
• Experience in digital commerce/payments.

Important info about this role:

• We’re better together. This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

#LI-NL1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.