Sr. Director Network Engineering

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for leading the engineering team responsible for optical transport, IP and commercial networking technologies. Oversees planning and implementation of network technologies and designs for high availability and reliability. Partners with network operations in resolving network incidents timely and assist with root cause analysis (RCA). Acts as an interface to third party vendors and internal stakeholders from a business and engineering perspective with respect to requirements for meeting department and company goals. Fosters a culture of collaboration, innovation, and continuous improvement across the organization. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy.

Job Description

Core Responsibilities

• Builds and manages high-performing network engineering teams: cultivate innovation, reward excellence, promote learning, and coach regularly
• Delivers reliable and resilient networks and products, monitors network performance regularly, augments timely to manage capacity, and leverage automation tools to improve standardization and efficiency
• Develop and implement department’s budget. Must have strong skills in planning, prioritization, and executing complex projects on time and within budget. Maintains communication of project statuses and strives for continued improvement in quality and availability of each product and network offering
• Implements industry and Comcast network standards, protocols, solutions, and technologies, including (but not limited to) solutions from, Ciena, Nokia, Cisco, Juniper, Arista, DriveNets, etc.
• Ensures the definition, implementation and maintenance of all network engineering infrastructures to minimize network impairments and customer impact. Deploys new functionality quickly and accurately, minimizing disruptions even during maintenance windows
• Builds relationships with field operations, region/market engineering and operations, division engineering and network operations (XOC), national engineering and operations and business development teams
• Develops and implements best practice security standards to ensure the security of all systems, applications and data
• Develops, implements and maintains business continuity and disaster recovery plans.
• Flexible, open-minded and consistent exercise of independent judgment and discretion in matters of significance. Ability to align strategy with business goals, translating vision into actionable roadmaps.
• Regular, consistent and punctual attendance. Strong background in 24x7 operational models. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

The ideal candidate will be:

• Strong technical leader: Lead cross-functional technical teams, have subject matter expertise, provide clear direction to help both direct and indirect team members achieve goals and collaborate cohesively.
• Intellectually Curious: Driven by a natural curiosity, always seeking to understand the "why" behind challenges in order to uncover unconventional solutions.
• Detail-Oriented and Process-Focused: Excel at enhancing and enforcing control processes to ensure operational efficiency and consistency.
• Trusted Team Player: Thrive in collaborative environments, building constructive relationships that foster teamwork and deliver outstanding results. Take ownership of commitments and hold yourself accountable.
• Organized and Composed: Adaptable, confident, and able to prioritize multiple tasks and deadlines while maintaining composure in high-pressure situations, interacting seamlessly with individuals at all levels of the organization.
• Strong Communicator: Articulate, persuasive, and effective in both verbal and written communication, enabling you to connect with and influence others with ease.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Employee Engagement; Accountability; Results-Oriented; Communication; Continual Improvement Process; Cross-Functional Teamwork

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +