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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Implementation Advisor do at Fiserv?
As an Implementation Advisor, you will be instrumental in driving complex, high-priority client projects and conversions in Mississauga, Ontario. You will collaborate with different departments to manage and deliver custom implementations efficiently. Your expertise will streamline processes, enhance revenue, and improve product efficiency, all while maintaining exceptional client relations and ensuring project milestones are met seamlessly.

What you will do:

• Manage client implementations, projects, and conversions for large/technical custom implementations.
• Drive complex, high-priority implementations and component phases of larger programs.
• Develop, coordinate, and execute project plans, task schedules, and resource activities to ensure on-time delivery.
• Identify opportunities to streamline procedures, enhance revenue, and improve product efficiency.
• Interface with other Fiserv departments to generate and offer appropriate solutions and communicate Fiserv services and products to clients, sales, and vendors.
• Lead and coordinate cross-functional teams responsible for all aspects of an implementation, project, or conversion, from initiation to closure.
• Ensure adherence to project methodologies, delivery processes, and implementation management processes.
• Resolve most issues independently and refer only the most complex matters to higher levels.

What you will need to have:

• 3+ years of experience in managing client implementations and conversions.
• 3+ years of experience in driving complex, high-priority projects.
• 3+ years of experience in project management with a focus on technical custom implementations.
• 3+ years of experience interfacing with cross-functional, cross-departmental teams.
• High School Diploma and/or equivalent working experience.

What would be great to have:

• Bilingual in French & English, highly preferred.
• Bachelor's degree in a related field or an equivalent combination of education, work, and/or military experience.
• 3+ years of experience in financial services implementations.
• 3+ years of experience in software development project management.
• Project Management Professional (PMP) certification.

Important info about this role:

• We're better together - this role is fully on-site
• In order to be considered, you must be a legal Canadian Resident without need for sponsorship now or in the future
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time-off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries,a RRSP Match Program, and our Employee Stock Purchase Plan.

#LI-SS1

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.