LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. This role will be based in Sunnyvale, CA.
The Director of Site Health SRE is a key leadership role within LinkedIn's engineering organization. In this position, you will lead a team dedicated to ensuring the overall health of the site by swiftly responding to and mitigating member-facing incidents, while also facilitating clear communication with leadership across the company. You will also oversee the site's ability to handle traffic surges, whether from planned or unplanned events, and manage the development of the incident lifecycle management platform and related tools. The Director will drive efforts to enhance transparency, accountability, and continuous improvement across LinkedIn’s technology stack, with a focus on scalability, reliability, and performance.
Roles and Responsibilities:
Define and own the roadmap for robust self-serve platforms to manage incident life cycle to triage and mitigate incidents quickly to minimize member impact.
Lead incident response and post-incident reviews to identify root causes and implement preventive measures. Develop and maintain incident management processes and procedures to ensure timely resolution of issues and minimize impact on customers.
Partner with stakeholders to drive reliability best practices including ensuring adherence to Service Level Objectives (SLOs), continuous improvement of SLOs and maintaining a culture of accountability.
Define and own the roadmap of bringing observability to critical user journeys for LinkedIn’s products to help capture and improve the experience of LinkedIn’s members/customers.
Develop and implement comprehensive metrics, tools, and dashboards to track operational performance, identify trends, and measure the effectiveness of engineering wide reliability Initiatives.
Deliver key insights, executive level reporting across the cross-functional engineering teams to enable the right business decisions around improving quality and reliability of our services and products.
Work with product and platform teams to ensure adequate capacity is provisioned to support current and future business needs of LinkedIn’s site for sudden spikes in traffic and run periodic exercises to ensure that LinkedIn’s services can survive likely failures of their dependencies.
Build a reliability first culture across engineering to Influence and drive architecture and design decisions with Site Up as the #1 Priority.
Develop and hire a high-performing team of SREs and Site Operations teams across multiple global locations.
Basic Qualifications
BA/BS degree in Computer Science or a related field
10+ years in Engineering leadership focused on dev/ops based roles leading teams of engineers of size 40+
5+ years in experience with reliability engineering, operating systems at large scale
4+ years of building software to simplifying operations and reducing toil in managing large scale infrastructure
Preferred Qualifications
A background in hands-on development in programming/scripting languages such as Python, Go Java or Ruby.
Experience attracting, retaining, and developing top engineering talent throughout the industry.
Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
The ability to balance business needs, a sense of urgency, conflicting constraints, and shipping high quality and pragmatic solutions in a fast-moving and quickly-growing company.
Suggested Skills:
-Site Reliability Engineering (SRE)
-Leadership
-Large scale infrastructure
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $203,000 to $333,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://microsoft.sharepoint.com/:b:/t/LinkedInGCI/EeE8sk7CTIdFmEp9ONzFOTEBM62TPrWLMHs4J1C_QxVTbg?e=5hfhpE. Please reference https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
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-Having a sign language interpreter present for the interview
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