Supply Chain Customer Support Specialist - Operations
Amberley, Queensland Job ID BOE/1845267AMB Category Boeing Defence Australia Post Date Apr. 09, 2025Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

About us
Boeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force.
Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.
We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth.
The opportunity
We are seeking a Supply Chain Customer Support Specialist to join the cutting-edge Autonomous Air Vehicle Team to provide operational supply chain planning and warehouse operations support. This position plays an essential role in carrying out operational supply chain support to the flight test and sustainment team. This position is primarily based at RAAF Base Amberley however it will be required to travel periodically to the remote operations range.
Core Responsibilities:
- Assists in analyzing post-production supply chain data to define reorder points and quantities:
- enters, tracks, monitors, and coordinates customer material and delivery requirements and customer orders.
- Processes material returned from customers.
- Assists in analyzing supplier and/or customer data regarding products or services, including repair capabilities, capacity and performance.
- Processes documentation associated with repair items and warranty claims.
Experience/Qualifications:
- A sound understanding of Supply Chain methodology and processes
- Previous experience in Integrated Logistics Fundamentals
- Demonstrated experience of Aeronautical product requirements
- Ability to identify, establish and promote supply process improvements
- Demonstrates strong communication skills, both written and verbal, enabling open and effective communication among stakeholders
- Competent in the use of PC, MS Windows and MS Office suite
- Defence Industry experience will be highly regarded
- Applicants must be Australian Citizens to meet NV1 security clearance requirements.
- Ability to work successfully in a team environment.
Culture
We are committed to building a diverse and inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and ex-defence personnel are encouraged to apply.
Benefits
- Flexible working options
- Study assistance
- Salary packaging
- Employee Incentive Program
- Global opportunities
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Your Benefits
No matter where you are in life, our benefits help prepare you for the present and the future.
- Competitive base pay and incentive programs.
- Industry-leading tuition assistance program pays your institution directly.
- Resources and opportunities to grow your career.
- Up to $10,000 match when you support your favorite nonprofit organizations.
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We never stop growing
Whether you’re looking to expand your knowledge or grow as a leader, our development programs are designed to help you succeed.
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Boeing in Australia
Join a team of more than 4,300 people providing leading-edge aviation services for our defense and commercial customers.
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