What does a successful Systems Engineer (App/Ops) do at Fiserv?
As a member of the mid-range operations and maintenance team for the Electronic Federal Tax Payment System (EFTPS), your primary responsibility is to ensure the continuous good health of the production EFTPS applications. You will work closely with the development team to manage fixes, design, and implement application build and deployment solutions. Your role is crucial in maintaining proper monitoring, scalability, and resiliency across all environments from test to production.
What you will do:
- Manage and participate in monthly OS patching, primarily in Linux, Unix, and AIX.
- Support applications using JAVA (ability to read code, not develop), Unix, SQL, deployment utilities, and systems administration.
- Document technical manuals, playbooks, and coordinate inter-departmental activities.
- Manage the operations and monitoring of applications and infrastructure from development to production.
- Ensure all environments meet scalability and resiliency requirements.
- Support both customer-facing and internal applications.
- Monitor submitted tickets; assign, escalate, and communicate as required.
- Participate in rotating on-call support duties.
What you will need to have:
- 5+ years of experience supporting enterprise-level applications and their infrastructure.
- 3+ years of experience patching Linux, Unix, or AIX operating systems.
What would be great to have:
- Experience with API architecture, java applications, and IBM Websphere.
- Experience troubleshooting issues by examining only log files, an understanding of network architecture for distributed systems,
- Working knowledge of SQL and procedural SQL, IBM’s Sterling File Gateway, IBM’s DevOpsDeploy deployment tool, Splunk, Dynatrace, Service Now, and Moogsoft.
- Experience with Windows Server 2022 operating system.
Important info about this role:
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
- In order to be considered, you must be legally authorized to work in the U.S. without the need for visa sponsorship, now or in the future.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options, and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups where associates can share perspectives, exchange ideas, and elevate careers.
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