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Job Title

What does a successful Card Specialist Project Manager do at Fiserv?

As a successful Card Specialist Project Manager at Fiserv, you will become an integral part of our Gift Solutions Advisory team. You will manage high-profile client accounts, ensuring the optimal execution of Closed Loop Prepaid client orders. Your role will encompass end-to-end project management and consultancy tailored to clients across the globe, driving innovation and growth within their gift card programs. This role will be responsible for managing the life cycle of a product from ideation to delivery of the physical product for our merchants' gift card programs. Your dedication to excellence will enhance the lives of consumers through engaging and practical gift-giving experiences.

What you will do:

• Manage premium client accounts overseeing a revenue portfolio of $55M+.
• Provide consulting services to identify and leverage unique growth opportunities within client brands.
• Outline comprehensive and engaging gift card programs that align with client objectives.
• Facilitate the seamless execution of Closed Loop Prepaid client orders.
• Collaborate with internal cross-functional teams and external stakeholders to drive project success.
• Serve as the primary escalation point for any client and supplier-related issues.
• Address and resolve client and supplier issues with prompt and effective solutions.
• Manage multiple concurrent projects.
• Maintain project artifacts throughout the life of the projects.

What you will need to have:

• High school diploma or equivalent education and/or equivalent military experience.
• 3 years of experience in project management within the financial services industry.
• 3 years of experience in consulting and managing client relationships.
• 2 years of experience with Microsoft Project, Teams/SharePoint, Excel, Word, and Outlook.
• 2 years of experience in a client-facing, client relationship management role.
• 3 years of experience managing and overseeing a portfolio of projects.
• Willingness to travel 10-15% of the time.

What would be great to have:

• Bachelor's degree in business, finance, or a related field and/or equivalent military experience.
• 3 years of experience in the gift card industry or a related sector.
• 3 years of experience collaborating with cross-functional teams.
• 3 years of experience in Product Development/Management and/or Product Marketing.
• 3 years of experience with Closed Loop Prepaid cards or similar products.
• Certifications in project management such as PMP.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.