Job Description
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Boeing Global Services (BGS) is seeking an Experienced Field Service Representative (FSR) to provide technical support the Saudi AWACS and 707 tanker aircraft at Prince Sultan Air Base, Saudi Arabia.
In this position you'll act as a field service representative (FSR) supporting the Royal Saudi Air Force (RSAF) with direct, “over the shoulder”, technical support. The objective of this position is to identify and repair aircraft anomalies and return aircraft to fully mission capable status. The FSR will provide overall air vehicle technical support, guidance and expertise. The FSR will also provide support to troubleshoot, resolve, or assist in the resolution of RSAF AWACS/707 mechanical and structural issues.
The FSR will be expected to address numerous aircraft and support equipment discrepancies. RSAF personnel are expected to be present while issues are being worked, but there is a high likelihood that the FSRs may be asked to help perform "hands-on" effort to both resolve problems encountered and instruct RSAF personnel.
FSRs are the in-person Boeing "face" to the customer, so personal appearance (grooming and dress), a helpful and friendly demeanor, and the ability to speak and write in a professional, unambiguous manner while working unsupervised for extended periods of time are paramount.
Working hours will nominally be 5-days a week (Sun-Th), 8-hours per day. Additionally, FSRs must be willing to work flexible hours (i.e. on-call 24 hours per day, and 7 days per week) as the job requires. Note that approved lodging is approximately 90 to 120 minutes from the work site at Prince Sultan Air Base, but commuting times will be compensated up to two hours each way, daily. Deployment travel accompanying RSAF personnel within the Kingdom of Saudi Arabia is anticipated.
This is a Long-Term Assignment to Saudi Arabia for up to 3 years. Relocation/assignment benefits to the international location will be provided. Offers will be contingent upon the candidate’s ability to obtain clearances from International Health Services and the receipt of a visa/work permit for Saudi Arabia. This also applies to any/all family members who may be relocating with the candidate.
You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities:
- Providing technical guidance in the normal operation and maintenance of the Saudi AWACS/707
- Supplementing local training by providing technical guidance and informal on the job training (OJT) for aircraft and support equipment
- Investigating system and sub-system issues and analyzing hardware and software issues to determine root cause
- Resolving technical issues dealing with airframe, mission and ground systems, and support equipment.
Work Environment Verbiage:
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Prince Sultan Air Base, Saudi Arabia.
Basic Qualifications (Required Skills/Experience):
- A current U.S. passport that expires no sooner than May 2026
- Minimum 2 years hands-on maintenance experience with AWACS aircraft
- Expertise with AWACS aircraft AND ground support systems (excluding the surveillance radar system)
- Ability to read and interpret drawings, wiring schematics, and maintenance task procedures
- Experience teaching peers in a non-classroom setting
- At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
- At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
Preferred Qualifications (Desired Skills/Experience):
- Experience using Boeing web-based Information Systems such as My Boeing Fleet, VECTOR (technical inquiry request system), REDARS, and PSDS
- Avionics systems troubleshooting skills
- Previous military experience or extensive familiarity with military operation and maintenance procedures
- Familiarity using Aircraft Maintenance Manuals, Illustrated Part Catalogs
- Airframe & Power plant (A&P) License
- Experience with local customs and practices
Ex-Pat Information:
- Candidate must be able to obtain a work visa, depending on requirements of the country
- Candidate must be able to meet the cultural requirements of the country, as applicable
- Employment is contingent on the candidate’s ability to satisfy all labor and immigration formalities of the country
- Because the candidate selected will be expected to go on an international assignment, the offer will be contingent upon the candidate’s ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned. These contingencies also apply to any/all family members who may be relocating with the candidate.
Relocation:
Relocation/assignment benefits to the international location will be provided.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for a variable shift.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $74,800 - $101,200
Applications for this position will be accepted until Apr. 29, 2025
Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Export Control Details: US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Contingent Upon Program Reward
The position is contingent upon program award
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
