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Job Title

What does a successful Technical Program Manager - DeviceOS PCI  do at Fiserv?

As a Technical Program Manager on the DeviceOS team, you will play a crucial role in driving security and compliance for our Clover hardware ecosystem, with a strong focus on PCI PTS, PCI PIN, and PCI P2PE requirements. If you are passionate about end-to-end security, adept at managing diverse stakeholders, and skilled at interpreting specifications from standard bodies, we encourage you to apply. We are looking for a highly motivated, self-sufficient, and disciplined professional with a strong passion for technology to join our agile team of talented and like-minded individuals. Apply today!

What you will do:

• Manage and prioritize requests from merchants, partners, certification labs, and internal teams, ensuring timely responses and resolutions.
• Create and maintain technical documentation, including asset flows, key schedules, and implementation details.
• Participate in status meetings, contribute to timeline planning, and keep stakeholders informed.
• Explain Clover’s implementation details clearly to both technical and non-technical audiences.
• Assess the compliance impact of proposed changes and new features against PCI PTS and P2PE standards.
• Support audits and guide teams through the certification process to ensure compliance.

What you will need to have:

• Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education, and military.
• 5 Years of experience in Technical Program Management.
• Experience in PCI PTS/P2PE/PIN standards and payment transaction flows is required.
• Experience with source control tools and markup languages for versioning technical documents (e.g., Git, DocBook, Lucidchart).
• Proficiency in authoring and updating documents using Google Workspace, Microsoft Office, or LibreOffice.
• Strong English communication skills, with the ability to discuss technical matters effectively.
• Exceptional attention to detail and ability to maintain internally consistent documentation.

What would be great to have:

• Experience with successful audits or certifications in the PCI PTS/P2PE space.
• Understanding of cryptography and mathematics used in payment terminal security.
• Ability to explain compliance options in business terms to help stakeholders make informed decisions.
• Willingness to accommodate calls across multiple time zones while maintaining office presence.

Important info about this role:  

• We’re better together. This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

#LI-SH2

Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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