Overview
The Event Coordinator is responsible for ensuring a seamless and enhanced workplace experience by effectively managing event coordination services at Customer sites. This role acts as a dedicated resource to drive guest and staff satisfaction, facilitating the smooth transition of activities between various services to create a successful event experience.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management
Key Responsibilities
Overall Event Coordination
- Serve as the primary point of contact for all event coordination needs at Customer sites.
- Work closely with key stakeholders, including the Event Management Team, Building Ambassador, Lobby Team, Concierge, Food & Beverage Services, AV/Tech Link, Maintenance, and Cleaning teams.
- Ensure seamless coordination of hospitality services in alignment with HR and organizational requirements.
- Maintain an up-to-date list of local catering suppliers to offer alternative catering options.
- Keep event schedules updated and ensure all booking systems remain accurate and functional.
Event Preparation & Support
- Utilize the workplace-approved event booking form to streamline coordination.
- Set up hospitality and meeting rooms according to pre-approved layouts and configurations.
- Provide wayfinding and orientation services to assist attendees in navigating the event space while maintaining design standards.
- Designate a representative to attend key customer-hosted meetings for efficient operations.
Event Execution & Delivery
- Serve as the main point of contact for event-related services to ensure a positive workplace experience.
- Coordinate all technology requirements, ensuring the appropriate setup and technical support throughout the meeting duration.
- Manage all catering and outsourced service providers, ensuring alignment with workplace experience goals.
- Actively liaise with event hosts to address queries, resolve issues, and provide additional services as needed.
- Ensure all service providers contribute positively to enhancing the workplace experience.
Event Close & Follow-Up
- Ensure hospitality and meeting rooms are restored to their pre-event conditions.
- Distribute event evaluation forms or explain the digital evaluation process to event hosts.
- Address customer queries and complaints promptly and professionally.
Required Skills & Qualifications/Experience
- Proven experience in event coordination, hospitality, or workplace services.
- Strong organizational and multitasking skills with the ability to manage multiple events simultaneously.
- Excellent communication and interpersonal skills to collaborate with diverse stakeholders.
- Ability to troubleshoot and resolve event-related issues proactively.
- Familiarity with meeting room booking systems and event management technology.
- Experience working with catering and service vendors.
- Attention to detail to ensure seamless event setup, execution, and breakdown.
Work Environment & Availability
- Must be available during business hours of the specific location and provide after-hours support as needed.
- Work involves liaising with multiple teams and suppliers to ensure the smooth delivery of services.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
MOS Army: 51L; MOS AF: 3E131; MOS USCG: 1701; MOS USN: 3E1X1; MOS USSF: H190; MOS USMC: 1161
