What does a successful Technical Project Manager do at Fiserv?
You will have the opportunity to partner with key business stakeholders to ensure a successful start-up and completion of each project that will span across Issuer Solutions technology teams. You will work to plan, coordinate, and monitor tech projects of all sizes with a high degree of complexity and risk.
What you will do:
- Ensure predictable, consistent, and successful project delivery
- Provide a complete view of the overall project to the organization and all stakeholders
- Exhibit proactive behavior by engaging in all project planning activities
- Define project governance outlining roles and responsibilities and decision rights
- Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes
- Keep internal and external stakeholders engaged in the project, aligned on expected outcomes, and informed about what is occurring throughout the project to make effective, timely decisions
- Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle
- Conduct risk assessments and log any risks or issues in weekly reporting to senior leadership
What you will need to have:
- 6+ years of previous project coordination or project management experience
- 3+ years of experience in an Agile environment
- 3+ years of experience with project management tools such as JIRA or MS Project
- 3+ years of experience with matrix management of cross-functional processes and teams
- Bachelor’s degree in business administration, or a relevant field, or an equivalent combination of education, work, and/or military experience
What would be great to have:
- Industry certifications (PMP, CSM)
- Prior experience leading technical projects (app buildouts, tech refreshes, etc.)
- Strong influencing and stakeholder management skills, with the ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders
- Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery
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