FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
The Senior Technical Project Manager (TPM 4) will lead and enhance release governance and incident management practices, ensuring a stable, high-quality product experience for Streaming Hub clients and partners. This role reports to the Executive Director of Global PMO & TPM within Freewheel Engineering and partners closely with the Head of TV Engineering and Service Operations.
Job Description
Primary Duties and Responsibilities
In addition to the three key responsibilities outlined below, the Senior TPM will be an integral member of the central TPM team, working closely with other Streaming Hub TPMs to drive sprint efficiency, velocity, capacity planning, and overall productivity. Your contributions will be critical to delivering high-impact software solutions and advancing key team goals: customer adoption, scalable architecture, and operational simplicity.
Drive the Release Lifecycle
Lead Quality-of-Service (QoS) Governance
Incident Management & Continuous Learning
Job Knowledge, skills, and abilities (KSA’s)
5+ years of experience in release management, incident response, project/program management, or an operations role in complex software environments in Media or Ad Tech.
Deep understanding of release lifecycle best practices in Agile environments, particularly within SaaS, cloud-native, or microservice-based platforms.
Familiarity with CI/CD tools and infrastructure such as Jenkins, GitHub Actions, ArgoCD, Spinnaker, or similar.
Proficient in Jira, Confluence, Smartsheet, MS Office products, especially Excel. Experience using Aha a plus.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Office Optimal in Reston, VA or Chicago, IL
TPMs must successfully execute with team members located in multiple remote locations and time zones. Working conditions agree with conditions described within Freewheel’s company handbook unless explicitly noted in this document.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Professional Presentation; Product Management; Communication; Cross-Functional Teamwork
Salary:
Pay Range: This job can be performed in Illinois with a Pay Range of $110,100.63 - $180,879.61
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
