Key Responsibilities:
• Primarily responsible for providing food services at an assigned location. This includes quality product within strict budget, presentation, timeliness.
• Assists Operations in maintaining systems and procedures for the ordering, receiving, storing, preparing, labeling, prepping and serving of food & related products, as well as menu planning.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met consistently and QA Audits. Communicates with building maintenance.
• Directly supervises entry level employees with responsibility for hiring, discipline, performance reviews, recognition, training and staff development on all shifts.
• Assists in location forecast, reporting and accounting weekly.
• Conducts inventory, performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards.
• Coordinates activities with other internal departments (payroll, HR, Accounting, Marketing, IT). Participates in staff and management team meetings daily. Interfaces with several customers daily in a high volume, fast paced environment.
Core Job Duties/Responsibilities:
• Leadership: Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations.
• Client Relationship: Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model.
• Financial Performance: Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Productivity: Create value through efficient operations, appropriate cost controls, and profit management. Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives. Ensure entire team is trained and able to execute. Supervise team regarding production, quality and control.
• Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
