What does a successful Technical Project Manager do at Fiserv?
You will have the opportunity to partner with key business stakeholders to ensure a successful start-up and completion of each project that will span across the mainframe and credit card processing technology teams. You will work to plan, coordinate, and monitor tech projects of all sizes with a high degree of complexity and risk.
What you will do:
- Plan, organize, and control resources & processes to achieve project objectives within scope, time, quality, and budget constraints
- Provide a complete view of the overall project to the organization and all stakeholders
- Exhibit proactive behavior by engaging in all project planning activities
- Define project governance outlining roles and responsibilities and decision rights
- Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes
- Keep internal and external stakeholders engaged in the project, aligned on expected outcomes, and informed about what is occurring throughout the project to make effective, timely decisions
- Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle
- Conduct risk assessments and log any risks or issues in weekly reporting to senior leadership
What you will need to have:
- 6+ years of previous project coordination or project management experience
- 4+ years of experience in an Agile environment
- 4+ years of experience with project management tools such as JIRA or MS Project
- 4+ years of experience with matrix management of cross-functional processes and teams
- Bachelor’s degree in business administration, or a relevant field, or an equivalent combination of education, work, and/or military experience
What would be great to have:
- Industry certifications (PMP, CSM)
- Prior experience leading technical projects in card processing industry and mainframe development
- Strong influencing and stakeholder management skills, with the ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders
- Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery
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