Your opportunity
Schwab Advisor Services, the industry leader of custodial, operational, trading, product, and technology solutions for independent fee-based investment advisors (RIAs) is seeking an innovative, results-driven individual to serve as Senior Relationship Manager covering Enterprise clients.
Our heritage of serving advisors (our clients) by bringing them the “best of Schwab,” our specialized expertise, and our continued investment as a strategic partner in their business is unparalleled. Your experience and commitment will allow us to strengthen relationships with our clients by expanding the depth and breadth of services offered, which are supported by leading technology platforms and dedicated professionals to help them successfully grow, compete, and succeed in their business efforts.
The ideal candidate will handle complex client relationships with our Enterprise clients. Enterprise clients consist of National RIAs, mega-volume RIAs, Strategic Acquirers, TAMPs and national IBDs. You will co-develop strategic relationship plans with these clients to identify and actively pursue opportunities to improve their level of efficiency and profitability, focusing on growth, retention, and mutually beneficial business outcomes. You will influence positive change in their organizations to support their evolving needs, as well as present policy changes, negotiate pricing, conduct business strategy sessions and reviews. As the main point of contact for your assigned clients, you will be responsible for developing and maintaining meaningful relationships, positively representing Schwab’s brand and values.
Responsibilities
- Develops deep relationships with the C-suite of Enterprise firms to become a trusted advisor
- Masters partnering and collaborating with Enterprise firms to shape their strategic vision, while nurturing relationships across multiple levels of the firm, including establishing a presence and influencing growth with affiliated offices
- Owns strategic client development; identified and develops strategies for the Enterprise Firm through opportunity identification; establishes proper advisor expectations and searches for ways to extend and expand the business relationships
- Assembles executive level selling teams, sets objectives with the selling team, coaches and influences without direct authority the selling team to deliver on outcomes
- Serves as the primary relationship Executive between the advisor and Schwab, advocating for the Enterprise firm, while balancing the needs of the company with the overall goal of maximizing the value of the relationships to both parties
- Influences internal stakeholders, product leaders, and Executives to make strategic investments in capabilities to support the Enterprise firm’s priorities, oversees the build and implementation with advisors
- Contribute to the firm strategy by providing strategic insights from Enterprise relationships to inform strategic investments/capabilities that may benefit the larger RIA Community
- Acts as the Executive Sponsor and is accountable for all strategic initiatives the Enterprise firm is collaborating with Schwab; responsible for directly managing the end-to-end project or coordinating with Shared Services
- Accountable for profitable revenue growth and leads pricing and benefit negotiations internally and with the Enterprise firm
What you have
We are seeking an entrepreneurial self-starter, who has a proven ability to connect with senior leaders at a business-to-business level under their own initiative. We are looking for someone with superior executive presence, communication, presentation, and interpersonal skills with an exemplary consultative selling/relationship management acumen.
- Must have demonstrated expertise in all aspects of the RIA industry including technology, sales, operations, practice management, M&A, compliance, competition, and fee structures.
- In-depth knowledge of Schwab products, operating system, and services preferred, or demonstrated transferable brokerage industry knowledge and/or the ability to learn the products and services with a limited learning curve.
- Must have demonstrated ability to negotiate, initiate, lead c-suite strategic and mid-level tactical meetings, relate to people of all levels, and can think on his/her on their feet.
- Proven record of achieving/exceeding sales goals with a history of building strong business relationships and internal partnerships.
Required Qualifications:
- Bachelor's degree or equivalent work-related experience.
- Must have an Active and valid FINRA Series 7 and 63 license.
- Must have a minimum of 7+ years of RIA industry experience
- Must have sales, consulting, or RIA business management experience
- Must have internal or external relationship management experience
- Up to 50% travel
Preferred locations: Denver, Dallas, and Phoenix
In addition to the salary range, this role is also eligible for bonus opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance