What does a successful Senior Product Designer do a Fiserv?
As a Product Designer at Clover, a Fiserv company, you will be an advocate for the pain points of Clover's merchants and their staff. You will apply your design experience to develop the impactful product experiences that merchants need to thrive.
You’ll use your full range of visual, interaction, and user experience design skills to design real-world interactions that help small business owners accept payments and manage their businesses. You’ll take ideas all the way from the whiteboard to the finished interface. Our highly collaborative, agile approach means you’ll be hands-on through user research, design, analysis, and ongoing iterative improvements.
You will also collaborate with customer experience and support teams to gain insights about product usage and adoption to refine experiences.
What you will do:
Experience. You have a portfolio of elegant interface design that includes products that have shipped. We hope to see functional apps, not just static websites, and when describing your projects, we want to learn about your entire process, not only the final solution.
Collaborators. You know that the best products are made by collaborating with a diverse team. You’re not just open to feedback from your colleagues; you actively seek it out.
Communicators. You can articulate the reasons behind your process and your decisions, in words as well as pictures. When the topic is someone else’s work, you’ve got a helpful point of view to contribute.
Flexibility. You know that for your work to have the most significant impact, it has to ship to users — you’re willing to work directly with engineers and product managers to design (and re-design) experiences that are feasible and in scope.
Adaptability. You bring a broad range of research, ideation, and prototyping methods to the table, as well as a desire to learn new approaches from your colleagues.
Integrity. You know design isn’t about “making it pretty” — good design determines how products feel and how they work, and you’ll go the extra mile to get it right.
What you need to have:
5+ years of Product Design experience in a B2B or B2B2C SaaS product company
Experience designing product experiences at various stages, in an Agile environment
Strong analytical and problem-solving skills, leading with authority while influencing other
Excellent written and verbal communication, collaboration and team building
Understand customer needs, how they interact with products and define solutions to address their pain points.
Experience in planning and conducting user research.
Expert proficiency in whatever tools you use to get the job done, i.e. figma, miro, etc
Thorough understanding of the constraints, capabilities, and conventions of designing for iOS, Android, and responsive web applications.
What is nice to have:
Experience working in customer engagement or retention
Bachelor’s degree in an applicable design discipline, or equivalent experience, additional Technical certifications would be a strong plus.
In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
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