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Job Title

What does a successful VP, Partner Management, GSP's do at Fiserv?  

As a successful VP, Partner Management, GSP's, you will lead a team acting as an extension of our client’s business representing Fiserv. You will be accountable for a client segment’s strategic and operational outcomes. As a Partner Manager Leader, you will ensure Partner Managers are providing consultation and cross-functional leadership to Fiserv support teams and managing the overall day to day relationship. You will have the opportunity to develop strategies, processes and people to effectively manage the client segment.

What you will do:

• Develop a trusted partner relationship with client segment stakeholders and executive sponsors
• Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes
• Lead and develop a Project Management team that manages the client custom development projects by partnering with the client to develop requirements, testing and implementation strategies
• Develop and implement effective strategies and processes to manage client segments
• Partner with multiple business areas to build and implement business cases to hire dedicated resources, etc. to deliver on client business objectives
• Monitor, report on, and resolve billing issues, unbilled items, financial risks and opportunities on an ongoing basis
• Identify and implement metrics for internal and external monitoring and reporting​

What you will need to have:

• 4-year college degree or equivalent work experience
• Previous role(s) in Consulting, Account Management, Operations or Client Relationship Management
• 10+ years experience with strategic relationship building with internal and external clients
• 7+ years experience with program and project management
• Strong leadership and collaboration skills
• Ability to work outside of standard business hours as needed
• Ability to travel up to 20%

What would be great to have:  

• MBA degree
• Experience in payments processing or the financial services industry and experience cultivating strategic partnerships
• Industry experience in credit/debit, issuing, Group Service Providers, installment lending, ATM or financial institution experience 
• Contract and negotiation experience
• Familiarity with Fiserv Debit and Credit Processing Platforms, STAR, ATMs, and related products

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.