Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful VP, Cybersecurity and Technology Policy and Standardsdo at Fiserv?

You will lead a small team of risk professionals that proactively and strategically partner with Fiserv cybersecurity, technology leaders, and subject matter experts to deliver industry-leading policy, standards, procedures, and other technical guidance that define processes and controls to manage cybersecurity and technology risk.

What you will do:

• Maintain the document inventory, forward-looking review schedule, and document ownership to establish clear accountability for maintaining the documents, completing regular reviews, and translating documents when required
• Use a structured change management process to continuously identify, capture, and track the status of document changes required from internal and external sources including assessing Fiserv Standards for adherence to new/changed regulatory requirements and industry standards
• Oversee delivery of plans to develop and update documents with key stakeholders, maintain and measure adherence to a document quality management framework that includes style guides, templates, checklists, and quality metrics
• Communicate new/materially changed documents and raise enterprise-wide awareness about their requirements which includes maintaining a digital presence on the Fiserv intranet site
• Maintain the control catalog, and a related data model, that defines the cybersecurity and technology control universe used for strategic planning, control evaluation, and risk assessments
• Maintain a reference library of authoritative regulatory and industry sources used to maintain the document set/related glossary
• Maintain requirements and drive adoption of document management tooling that leverages automation to support document versioning, publishing, archival, change management, and reporting 
• Continually monitor, regularly report, and escalate service delivery status timely using key performance indicators (KPIs) and trend information

What you will need to have:

• 12+ years’ experience in document management and cybersecurity/technology risk management processes including interpreting and applying industry standards (e.g., NIST, CobiT, and ITIL) and regulatory requirements (e.g., US FFIEC Information Technology Handbooks) to corporate policy and standards
• Experience doing fact-based research and quickly synthesizing complex data and requirements to reach appropriate conclusions. Ability to articulate complex ideas in a clear and concise manner to a non-technical audience
• Experience developing talent and leading virtual teams to achieve common goals
• Ability to set direction, mobilize efforts, and drive to completion clearly/consistently
• Bachelor’s degree in cybersecurity, data science or an equivalent combination of education, work, and/or military experience

What would be great to have:

• 15+ years in the Financial Services Industry, with a focus on cybersecurity and technology risk and control management
• Professional certifications like CISSP or CISA

#LI-RM1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.