The Ally Invest Fraud Investigator works with the various teams within operations to investigate and deter fraud against Ally Invest. This role requires the ability to conduct in-depth research of complex situations and provide clear documentation of all findings. Direct interaction with internal clients, external providers, regulators and internal support staff will be a part of the candidate's everyday routine. Exceptional customer service, relationship building, communication and writing skills along with analytical acumen are essential in this role. A continuous improvement mindset is also a critical part of this role.
