Heidelberg Materials North America

Customer Service Representative

Heidelberg Materials North America Edmonton, Alberta, Canada
Heidelberg Materials North America

Customer Service Representative

Heidelberg Materials North America Edmonton, Alberta, Canada
2 weeks ago 35 applicants

See who Heidelberg Materials North America has hired for this role

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

  • Respond to customer inquiries and resolve issues promptly.
  • Process orders and manage customer accounts.
  • Provide product information and support.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain accurate records of customer interactions.
  • Support Remote Aggregate Scaling functions.

What Are We Looking For

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency with computer systems and software.
  • Ability to work independently and as part of a team.
  • Commitment to providing exceptional customer service.

Work Environment

  • Collaborative and inclusive workplace.
  • Opportunities to work with a diverse team.
  • Dynamic and fast-paced environment.

What We Offer

  • Competitive base salary.
  • Industry leading benefits package, including health, dental, and wellness.
  • Pension plan with an automatic company contribution as well as matching contributions and RRSP options.
  • Opportunities for training, development, career growth within a global organization.

Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.

Req ID JR10007226

Minimum Pay Rate: 61,110.00

Maximum Pay Rate: 77,396.67

  • Seniority level

    Not Applicable

  • Employment type

    Full-time

  • Job function

    Other

  • Industries

    Wholesale Building Materials

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