Sr. Director, Global Benefits (U.S. Medical and Pharmacy)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Senior Director of Global Benefits is responsible for designing and implementing health care programs and strategies with the goal of improving employee health and access to care in alignment with Comcast’s overall Employee Value Proposition. Includes providing strategic oversight for Comcast NBCUniversal’s U.S. medical/Rx plans including various clinical ecosystem partners.

Job Description

Works cross functionally across Comcast Global Benefits strategic wellbeing pillars (physical, emotional and financial) to ensure alignment with Comcast’s HR Operating Model and employee journeys.  Effectively liaises with outside organizations, including consultants, benefit vendors, and legal counsel.   

Core Responsibilities

• Develops health care strategies in alignment with Comcast NBCUniversal’s business needs, and Total Rewards’ goals and objectives.
• Responsible for developing a multi-year roadmap focused on identifying market-leading health care solutions to enhance member access to care, improve health outcomes and support long-term trend sustainability.
  • Includes building strategic partnerships with key vendors to co-develop solutions that meet the unique business needs of Comcast NBCUniversal.
• Has in-depth knowledge of health care financial forecasting/underwriting principles including self-insured medical and pharmacy plan administration and payment models.
• Provides oversight over enterprise-wide health & welfare financial analysis and budget setting process including:
  • Directs actuarial and consulting partners to align on underlying plan assumptions/methodologies and ensure reasonability for purposes of accrual setting, Incurred but Not Paid (IBNP), ongoing performance monitoring, etc.
  • Oversees multi-year forecasting of self-funded and fully insured health care program costs in alignment with Comcast’s Long Range Planning process.
  • Partners with Finance to support ongoing plan performance monitoring including reconciliation of actual plan payments with actuarial forecasts.
  • Partners with health plans consultants and Comcast’s Data Services team to perform detailed claims analysis to identify underlying cost trends and assess both the financial and member impact of potential program initiatives.  
• Drives materials and discussions for governance meetings and approvals (e.g., Benefit Fiduciary Committee).
  • Ability to develop executive level presentation material and data visualizations.
  • Ability to articulate complex topics in a concise and compelling business case to facilitate senior leadership review and decision making.
• Builds understanding and awareness of physical wellbeing strategy, key initiatives, and their business value with senior leaders and key Human Resource stakeholders
• Partners across Total Rewards in order to inform future strategic opportunities and ensure effective management of Comcast’s health care programs across a variety of complex organizational functions.
  • Consults with Comcast clinical team (MSI) on medical plan policy and design
  • Directs HR Service Delivery team regarding the technical/operational requirements to support ongoing vendor administration.
  • Oversees resolution of member escalations in partnership with HR Service Delivery.
• Prioritizes procurement cycle for key vendors.
  • Includes in-depth experience managing complex procurement activities for self-insured medical and pharmacy services, including oversight of contract negotiations and execution.
• Conducts and facilitates team leadership over strategic vendor management activities to ensure ongoing operational performance in alignment with Comcast’s best practices and standard.
• Supervisory responsibility for Senior Manager supporting health care strategy, design and vendor management.
• Presents and participates at industry conferences and other company/vendor events, where appropriate.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Executive Presence; Human Resources Budgeting; Benefits Plan Design; Benefits Strategy

Salary:

Pay Range: This job can be performed in New York City with a Pay Range of $166,510.85 - $272,472.30

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +