WithMe is seeking a Client Success Manager to own and grow client relationships. In this high-impact, fully remote role, you’ll manage a portfolio of clients from post-installation through contract renewal, delivering proactive communication, strategic insights, and consultative support. This role requires working hours through 5:00PM Pacific Time.
What You'll Do:
- Serve as the main point of contact for your Book of Business
- Conduct Quarterly Business Reviews with data-backed recommendations
- Identify upsell, cross-sell, and retention opportunities
- Monitor client usage metrics and maintain accurate Salesforce records
- Collaborate with internal teams to resolve issues and improve service
- Represent WithMe at client meetings, conferences, and events
What You'll Bring:
- A minimum of three (3) years of experience in client success, account management, or customer support
- Strong communication and relationship-building skills
- Experience conducting client reviews and delivering presentations
- Data-driven mindset
- Salesforce experience preferred
- Highly organized with the ability to manage multiple accounts
- Sales experience is a plus
- Ability to work until 5pm PT
Why WithMe Inc.?
- 100% remote work environment
- Employee equity and a chance to shape the future of an innovative company
- Comprehensive health, dental, vision, 401k with match, and more
- Unlimited vacation and a supportive, forward-thinking team
Join us to drive results in a supportive, growth-oriented team. Apply now to make an impact with WithMe!
