The Event Services Coordinator will be responsible for providing concierge service to all guests at the location before, during, and after each event. Support the Event Manager and teammates in covering events and follow up on details of scheduling. Work closely with event sponsors, vendors, and personnel to ensure exceptional customer service. Provide guidance and strategic planning skills for internal and external event owners.
Responsibilities
Job Description
Assist with scheduling, planning, and maximum utilization of meeting and event spaces
Provide daily direction to the conference attendant and provide A/V support and training as needed
Provide professional and courteous meeting planning assistance to internal and external clients
Assist with coordinating a myriad of meeting details to ensure successful execution and proper communication
Responsible for ensuring achievement of all department service guidelines including answering phone calls within 3 rings and responding to electronic requests within the work day
Support and take direction from supervisor, maintaining flexibility and an ability to work quickly with accuracy
Respond in a timely manner to last minute configuration changes and additions
Draft contracts and invoices and all other general duties as required and or assigned by the Event Manage
Minimum Requirements
Bachelor's degree (preferred)
2+ years of customer service experience in hospitality or event planning background, or any similar combination of education and experience
Ability to work a flexible schedule in order to accommodate event needs - including nights and weekends (April-October being busy season)
This is a permanent in-office position, working from home will not be permitted
Demonstrated proficiency with all applicable software packages including work processing, spreadsheets, and database management
Proficiency in Microsoft Office Suite
Ability to manage multiple tasks
Basic knowledge of audiovisual equipment
Proven record of providing excellent internal and external customer service
Excellent oral and written communication skills
Physical Requirements
Involves work in general office nature as well as meeting customers; typically includes extended periods of sitting and/or operation of a computer standing and walking for up to 8 hours a day
May involve periods of standing/walking to oversee/assist with events (indoors and outdoors)
Regularly required to talk, hear, and use hands and fingers to write and type
Read and understand information and ideas orally and in writing
Communicate information and ideas in writing and orally
Utilize visuals such as printed material, graphics, and computer displays
Ability to lift and/or move up to 10lbs frequently and 40lbs occasionally.
Required Experience
Events: 2 years
Required Education
Bachelor's
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Real Estate
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