Overview
Position Summary:
The National Critical Facility Specialist is responsible for supporting, maintaining, and optimizing mission-critical infrastructure across multiple national sites. This individual will possess all the technical and leadership competencies of a Lead Critical Facilities Technician (CFT), with added emphasis on operational oversight and cross-site coordination. The role requires extensive travel (up to 75%) to ensure consistent standards, rapid response, and operational excellence across geographically dispersed facilities.
Benefit Information: Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Key Responsibilities
- Serve as the subject matter expert (SME) for critical facility operations across national sites.
- Lead and support the installation, maintenance, and repair of electrical, mechanical, and HVAC systems.
- Conduct site audits, risk assessments, and operational readiness evaluations.
- Collaborate with site leads and engineering teams to implement best practices and standard operating procedures (SOPs).
- Provide mentorship and training to local CFT teams.
- Respond to critical incidents and support root cause analysis and resolution.
- Ensure compliance with safety, environmental, and operational standards.
- Coordinate with vendors, contractors, and internal stakeholders for project execution and maintenance activities.
- Maintain detailed documentation and reporting for all site visits and interventions.
- Perform testing and make rounds to ensure system integrity and performance.
- Ensure strict adherence to critical facility work rules and safety procedures.
- Enforce all applicable Federal, State, and local rules, codes, and regulations.
- Guide daily, weekly, and monthly walk-throughs of customer facilities in support of data center and office operations.
- Operate standard office equipment and utilize basic computer skills.
- Use Microsoft Word, Excel, and Outlook for daily communication and reporting.
- Perform preventive maintenance on all building equipment.
- Assist with scheduling of preventive, contracted, and general maintenance with minimal disruption to building services.
- Respond promptly to emergency situations and customer concerns.
- Review verbal and written operating reports regarding critical systems and ongoing preventive maintenance.
- Coordinate subcontractors and crews for project execution and support.
Qualifications:
- Proven experience as a Lead Critical Facilities Technician or equivalent.
- Strong understanding of electrical and mechanical systems, including UPS, generators, CRAC units, and BMS.
- Operational experience in managing or supporting multiple critical infrastructure sites preferred.
- Ability to travel up to 75% nationally, often on short notice.
- Excellent communication, leadership, and problem-solving skills.
- Familiarity with industry standards such as NFPA, OSHA, and ASHRAE.
- Certifications such as EPA Universal, NFPA 70E, or equivalent are a plus.
Preferred Attributes:
- Adaptability to diverse environments and operational challenges.
- High attention to detail and commitment to safety.
- Strong organizational and documentation skills.
- Ability to work independently and as part of a cross-functional team.
- • Ten (10) years' experience as HVAC technician in commercial data center setting is preferred
ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12P, EMN, MK, EM, 1141, 3E0X2
