What does a successful Director, Bank Sponsorship do?
We are currently seeking a dynamic and experienced Director to support our Sponsor Bank relationships. The ideal candidate will possess strong knowledge of card payment processing, including the creation and migration of BINs at banks and processors. This role will be crucial as we expand our sponsor bank network to drive future growth. The successful candidate will have a proven track record in developing new bank relationships and negotiating sponsorship agreements and pricing. Additional knowledge of non-card payments (e.g., ACH, wires, RTP, etc.), as well as a general understanding of risk and compliance in relation to merchant underwriting, chargebacks, fraud, and high-risk industries, is highly desirable.
Join our growing team committed to enhancing and evolving the Fiserv sponsorship program by driving innovative initiatives and building impactful partnerships that will shape the future of our community engagement efforts!
What you will do:
- Identify opportunities with Product and other cross-functional teams to fulfill business objectives through the growth of sponsor bank partners.
- Drive end-to-end onboarding of new sponsor banks, including negotiating sponsor agreements and related legal documents, converting or installing BINs, and engaging with related technical setup activities until go-live.
- Build and establish a cohesive framework by partnering with applicable Fiserv business units to ensure the success of the program. Drive efficiency around existing and new programs/processes.
- Help coordinate incoming sponsor bank audits by aligning with applicable stakeholders.
- Provide ongoing updates on the status of relationships and key activities to leadership.
- Facilitate quarterly reviews and annual oversight audits with sponsor banks.
- Maintain awareness of key changes to card organization rules that could impact sponsor bank relationships, working closely with the Payments Acceptance team.
- Prepare external and internal presentations as required.
What you will need to have:
- 8+ years of relationship management experience
- Bachelor’s degree or an equivalent combination of education, work, and/or military experience
What would be great to have:
- 5+ years working within the merchant services industry and sponsor banks.
- Experience in card payment processing, creation and migration of BINs at banks and processors.
- Experience in knowledge of non-card payments (e.g., ACH, wires, RTP, etc.), as well as a general understanding of risk and compliance in relation to merchant underwriting, chargebacks, fraud, and high-risk industries, is highly desirable.
Important info about this role:
- We’re better together. This role is fully on-site.
- Ability to travel up to 25% of the time and work weekends/evenings, as necessary
Perks at work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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