What does a successful Product Manager do at Fiserv? Fiserv is seeking a skilled Product Manager to join our dynamic team, spearheading our Pay by Bank solution – a non-card-based ‘payment on file’ platform enabling consumers to pay directly from their bank account. As a Pay by Bank Product Manager, you will play a crucial role in developing and executing the product roadmap, ensuring alignment with sales, technology, operations, partners, and clients to drive revenue and client satisfaction. Your expertise in commercializing products within matrixed organizations will be key to our success.
What you will do:
- Act as the voice of the customer, transforming objectives into Epics with clear and concise scope, value, outcomes, and acceptance criteria representations.
- Organize Story Maps that break down Epics into sprint-level deliverables and collaborate with cross-functional teams to deliver new features from concept to launch.
- Engage with customers to understand their needs, track market trends, and assess opportunities for future strategy and roadmap enhancements.
- Collaborate with engineering, sales, operations, and leadership teams to define, prioritize, and maintain your roadmap.
- Analyze customer feedback and user data to continually improve your products and enhance customer experiences.
What you will need to have:
- 3+ years of experience in product management, product marketing, sales engineering, consulting, or similar roles.
- Proven experience launching and scaling products, services, or platforms. Experience with digital, API, payments, or eCommerce products is a plus.
- Strong project management skills with a track record of commercializing products across matrixed organizations.
- Ability to generate and utilize qualitative and quantitative data to identify product opportunities.
- Bachelor's degree in a relevant field and/or equivalent military experience.
What would be great to have:
- Experience in consumer payments technology.
- Experience in consumer engagement.
- Experience in defining cloud API strategy and third-party integration.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Pragmatic Marketing certification.
Perks at Work:
- We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
- Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
- Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
- Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
- Advance your career with training, development, certification, and internal mobility opportunities.
- Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
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