Your Impact
The Data Management System (DMS) Supervisor is primarily responsible for supervising a high performing team responsible for ensuring that new or existing product is set up correctly and efficiently in the DMS system. This includes ensuring that product is placed in the correct location and that product dimensions, quantity, and tier height requirement are correct in the DMS system. This role is also responsible for resolving any inventory discrepancies, such as product that does not have a defined location in the warehouse. The DMS Supervisor monitors warehouse capacity and repositions product accordingly in the system to enable space for new product. This individual also works with Operations to identify the best possible locations to place product for safe and efficient picking.
What You Will Do
- Drives compliance with daily safety requirements and builds/sustains a culture of safety among subordinates and peers
- Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
- Communicates clear expectations for associates and provides timely and constructive feedback
- Monitors and manages associate performance, ensuring that associates are executing assigned tasks accurately and as scheduled
- Mentors and builds relationships with associates, recording planned encounters when needed, and completing annual reviews
- Holds associates in department accountable to expected behaviors and performance levels
- Monitors Problem Resolution queue; provides guidance/direction when issues are elevated
- Completes daily location audits for item dimensions, max capacity, location utilization, and Tier Height (TiHi) opportunities
- Organizes new projects that allow for efficient and safe product picking; works with Operations Manager to acquire labor resources for projects
- Conducts Quarterly DMS Access Audits, monitoring DMS to ensure items are set up correctly in the system
- Monitors building utilization to ensure efficient use of space
- Monitors integrity checks daily to ensure consistent and accurate system data
- Reviews product packaging and determines re-slotting needs and communicates packaging opportunities to corporate
- Monitors and guides slotting of product to ensure efficient travel time
- Drives resolution of inventory discrepancies when product does not allocate appropriately
- Reviews warehouse capacity and assigns associates to move product around to make space for inbounding product
- Verifies and monitors daily vendor item adds/changes downloads for item integrity
- Facilitates successful collaboration with Planning team to resolve product allocation issues
- Communicates effectively with associates regarding business objectives or current issues
- Provides associates with meaningful developmental opportunities and prepares them for upward promotion if interested
- Discusses and resolves issues with and between associates
- Participates in the hiring process by initiating job requisitions when appropriate and interviewing prospective candidates
- Ensures associates receive proper training
- This position manages/supervises people
Minimum Qualifications
- Bachelor's Degree Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area and
Preferred Skills/Education
- Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems
- Leadership experience with direct report responsibility
- Experience mentoring and coaching others
- Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
- Experience using troubleshooting processes to resolve problems
- Experience with software applications such as Excel, Access or Lowe’s DMS system
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
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Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
