Associate Manager, Lease Administration

Job Title

Associate Manager, Lease Administration

Job Description Summary

 Responsible for managing the workflow and the day-to-day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for supporting the day-to-day activities at the client level and being a point of escalation for any questions or concerns that arise.

Job Description

• Review, abstract and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems, as required
• Manage all Portfolio Administration services for a specific team/account.
• Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct
• Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met
• Responsible for ensuring the financial obligations of our client is accurate and that monthly rents are processed in a timely manner
• Provide leadership to staff with the goal of maximizing technology resources and improving processes
• Support new hire training
• Create and maintain trust and strong relationships with team members
• Ensure specified account needs are met across team
• Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed
• Outline or oversee the continuous updates to the process playbooks
• Support timely and accurate reporting to senior leadership and clients
• Handle or oversee monthly rent and other critical reporting for clients and senior leadership
• Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus
• Execute special projects as assigned by senior leadership
• Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed
• Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained
• Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines
• Stay up to date on the latest industry standards and trends
  
  

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”