Director, PMO

Job Title

Director, PMO

Job Description Summary

The PMO Director role is pivotal in supporting design, construction, and facilities management programs. This position involves leading multi-disciplined real estate solutions, monitoring service execution, and coordinating client contractual agreements. The Director also provides detailed progress reports to senior leadership.

Job Description

Essential Functions and Responsibilities:

• Client Interface: Regular interaction with clients to ensure successful delivery of services, establish and achieve goals, and act as a trusted advisor.
• Risk Management: Identify potential liabilities and risks, and lead resolution recommendations.
• Business Development: Contribute to identifying project or client opportunities.
• Meeting Leadership: Lead meetings, prepare agendas, and develop staffing solutions and timelines.
• Capacity Monitoring: Oversee design and construction capacity and staffing.
• Performance Reporting: Monitor and report on CPIs and KPIs for service lines.
• Documentation and Approvals: Ensure proper documentation and approvals for organizational changes and expenditures.
• Goal Setting: Assist in establishing and achieving organizational goals and objectives.
• Leadership Support: Provide support for interviews, onboarding, training, development, and performance appraisal.
• Standards and Best Practices: Establish and maintain program management standards and best practices.
• Prepare and Enhance Client Facing Presentations: Collaborate with teams to develop high-quality visuals and elevated presentation decks. Maintain consistency and professionalism in client-facing monthly and trimester business review presentations, ensuring all materials are polished and professional.
  
  

Additional Skill Requirements

• 7+ years experience in project management and program management.
• Expertise in client relations and consulting.
• Excellent verbal and written communication skills.
• Strong organizational and analytical skills.
• Efficiency in execution.
• Proficiency in Smartsheet and dashboard tools.
  
  

Overall Impression

This role demands a highly organized individual with strong leadership and communication skills. The ability to manage risks, contribute to business development, and maintain high standards in program management is crucial. The emphasis on client relations and detailed reporting indicates a need for someone who can effectively interface with clients and senior leadership.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”