About your role:
At Fiserv, we are committed to providing exceptional service and support to our clients. As an Application Support - Sr Associate II, you will be part of a dedicated team ensuring the smooth operation and maintenance of critical business applications. This role involves diagnosing and resolving technical issues, providing guidance to end-users, and collaborating with various teams to improve application performance and reliability.
What you'll do:
- Provide support for business applications, ensuring maximum uptime and performance.
- Troubleshoot and resolve application issues, collaborating with development teams as needed.
- Monitor application performance and recommend improvements to enhance efficiency.
- Document support activities, maintain detailed logs, and develop user guides.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
- 5+ years of experience in application support
- 5+ year(s) of experience in JAVA/J2EE and spring boot
- Should have experience in troubleshooting and resolving technical issues
- Should have working knowledge in oracle and SQL
- Should have knowledge in GIT and Shell script
Experience that would be great to have:
- Familiarity with monitoring and logging tools
- Familiarity with REACT
- Experience with automation and scripting languages
R-10362939
